Explainer Series

Cyber Security in the Hospitality Industry

Cybersecurity in the hospitality industry is the software and processes that safeguard the vast array of sensitive data that hotels and resorts collect from their guests.

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Safety & Security

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Hotel mobile check-in: A complete guide

Hotel mobile check-in is a technology-driven process that allows guests to check into their hotel rooms using their mobile devices, without the need to queue at the front desk. This innovative service typically involves a hotel’s app or mobile websi...

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Information Technology

SiteMinder

Hotel brands: Complete guide to the top hotel chains

Hotel brands are unique identities created by hotel chains or individual hotels to stand out in the market. They represent a mix of services, designs, and experiences tailored to different types of guests, such as luxury seekers or budget travellers...

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Lodging Industry

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Hotel association: Full guide on hospitality associations

A hotel association is a collective organisation that represents the interests and serves the needs of hotels and lodging businesses within a specific region, country, or on an international level.

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Association Marketing

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What is the Hospitality Industry? All your questions answered

What is the Hospitality Industry? All your questions answered

The hospitality industry is a large subsection within the service industry and is comprised of four main areas: Food & beverage, travel & tourism, lodging, and recreation. As examples, the F&B category includes restaurants, bars, and food trucks; tr...

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Lodging Industry

What is the Hospitality Industry? All your questions answered

Best hotel booking apps: Guide for independent hotels

A hotel booking app is an application or website that travellers use to book a stay at a hotel. Often travellers will use apps via their mobile devices to research, book, and pay for hotel accommodation. Some well known examples of hotel booking app...

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Travel Technology

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Online Travel Agencies (OTA)

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Hotel booking plugin: Top 10

Direct booking plugins are apps that will further reduce your reliance on OTAs by bringing more features and greater functionality to your existing booking engine.

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Information Technology

SiteMinder

What is a distribution strategy?

The ways in which businesses get their products and services to customers continue to rapidly evolve. An effective distribution strategy is critical for any business looking to get its products or services to customers efficiently. With 91% of compa...

Jochen de Peuter

Jochen de Peuter

Consultant at EHL Advisory Services, Lausanne Office

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Lodging Industry

EHL Hospitality Business School

What is the triple bottom line and how does it work?

In a world where corporate greed and profiteering have been cited as two of the primary drivers behind the ongoing cost-of-living crisis that’s increasing financial hardship across Europe, the idea that businesses could exist for any reason other th...

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Lodging Industry

EHL Hospitality Business School

What is a real estate analyst? A comprehensive overview

Next in our exclusive series dedicated to unlocking the doors to your future is one of the most dynamic and lucrative roles in the industry: real estate analyst. Get ready to dive into the captivating world where every property holds a story, and ev...

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Real Estate & Investment

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Hotelschools | Universities

EHL Hospitality Business School