What is a Global Distribution System (GDS) in the hospitality industry?
Explainer

What is a Global Distribution System (GDS) in the hospitality industry?

Travelers now book through a variety of channels – direct websites, online travel agencies (OTAs), corporate agents and more – making it crucial for hotels to be everywhere their guests are searching.

Jonathan Gough
Jonathan Gough
Content Team Lead at Lighthouse
Lighthouse
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What is a Global Distribution System (GDS) in the hospitality industry?
by Jonathan Gough
12 September 2025LighthouseInformation Technology
What is a Global Distribution System (GDS) in the hospitality industry?
Too Many Systems, Too Little Time: How Hotels Can Simplify Tech and Empower Teams
Explainer

Too Many Systems, Too Little Time: How Hotels Can Simplify Tech and Empower Teams

A guest walks up to the front desk. The receptionist glances at the screen and already knows the guest prefers feather pillows, skipped housekeeping during their last three stays, and charged over $600 in spa and F&B services the last time they were...

Michael Heinze
Michael Heinze
Chief Architect at Shiji Group
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Too Many Systems, Too Little Time: How Hotels Can Simplify Tech and Empower Teams
by Michael Heinze
12 August 2025ShijiInformation Technology
Too Many Systems, Too Little Time: How Hotels Can Simplify Tech and Empower Teams
How Unified Systems Supercharge AI in Modern Hotel Operations
Explainer

How Unified Systems Supercharge AI in Modern Hotel Operations

AI isn’t magic. Rather, it’s pattern recognition at scale. And like any pattern recognition system, its output is only as good as its input. Which is why AI’s promise of personalized experiences, automated service flows, real-time recommendations of...

Steven Hopkinson
Steven Hopkinson
Senior Vice President for Asia Pacific and the Middle East at Shiji Group
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Chatbots, Robotics & AI
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How Unified Systems Supercharge AI in Modern Hotel Operations
by Steven Hopkinson
30 July 2025ShijiInformation Technology
How Unified Systems Supercharge AI in Modern Hotel Operations
The building blocks of a first-party data strategy for hotel revenue
Explainer

The building blocks of a first-party data strategy for hotel revenue

Imagine a beautifully crafted mosaic, where each tile—unique in shape, color, and texture—comes together to form a breathtaking masterpiece.

Karen Stephens
Karen Stephens
Chief Marketing Officer, Revinate
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The building blocks of a first-party data strategy for hotel revenue
by Karen Stephens
29 July 2024Revinate, Inc.Information Technology
The building blocks of a first-party data strategy for hotel revenue
Explainer

Q: Hotel distribution strategy in 2024: What is a distribution strategy?

The ways in which businesses get their products and services to customers continue to rapidly evolve. An effective distribution strategy is critical for any business looking to get its products or services to customers efficiently. With 91% of compa...

Jochen de Peuter
Jochen de Peuter
Consultant at EHL Advisory Services, Lausanne Office
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Environment & Sustainability
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Q: Hotel distribution strategy in 2024: What is a distribution strategy?
by Jochen de Peuter
21 February 2024EHLInformation Technology
EHL Hospitality Business School