Property Technology

Too Many Systems, Too Little Time: How Hotels Can Simplify Tech and Empower Teams

Too Many Systems, Too Little Time: How Hotels Can Simplify Tech and Empower Teams

A guest walks up to the front desk. The receptionist glances at the screen and already knows the guest prefers feather pillows, skipped housekeeping during their last three stays, and charged over $600 in spa and F&B services the last time they were...

Michael Heinze

Chief Architect at Shiji Group

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Information Technology

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Property Technology

Too Many Systems, Too Little Time: How Hotels Can Simplify Tech and Empower Teams

How Unified Systems Supercharge AI in Modern Hotel Operations

How Unified Systems Supercharge AI in Modern Hotel Operations

AI isn’t magic. Rather, it’s pattern recognition at scale. And like any pattern recognition system, its output is only as good as its input. Which is why AI’s promise of personalized experiences, automated service flows, real-time recommendations of...

Steven Hopkinson

Steven Hopkinson

Senior Vice President for Asia Pacific and the Middle East at Shiji Group

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Information Technology

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Property Technology

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Chatbots, Robotics & AI

How Unified Systems Supercharge AI in Modern Hotel Operations

From Crown Jewels to Compliance: 5 Ways to Buid a Cyber‑Resilient Hotel Tech Stack

From Crown Jewels to Compliance: 5 Ways to Buid a Cyber‑Resilient Hotel Tech Stack

Picture a scenario where a hacker poses as an employee and tricks IT support into resetting credentials, bypassing multi-factor authentication and gaining access to core systems. That’s exactly what happened to one of the world’s leading casino bran...

Aleksander Ludynia

Aleksander Ludynia

Chief Security Officer

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Property Technology

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Safety & Security

From Crown Jewels to Compliance: 5 Ways to Buid a Cyber‑Resilient Hotel Tech Stack

From Guests to Data to Dollars: 5 Ways Unified Hotel Tech Boosts Revenue and Loyalty

From Guests to Data to Dollars: 5 Ways Unified Hotel Tech Boosts Revenue and Loyalty

Imagine this: A guest walks into your hotel. The front desk greets them by name, already knows they prefer a room away from the elevator, and offers a complimentary drink, the same cocktail they ordered at your rooftop bar during their last stay. At...

Wolfgang Emperger

Wolfgang Emperger

SVP For Europe, Africa, And UK & Ireland, Shiji

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Property Technology

From Guests to Data to Dollars: 5 Ways Unified Hotel Tech Boosts Revenue and Loyalty

Enhancing Hospitality: The Dynamics of Multi-Property Management

In the hospitality industry, managing multiple properties transcends simply expanding the number of locations; it involves elevating the guest experience to new heights. At the core of this strategy is the creation of a unified guest profile, ensuri...

Alexandra Fjällman

Alexandra Fjällman

Chief Marketing Officer at Atomize

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Property Technology

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Revenue Management

Atomize AB

How Hotel PMS Software helps front desk managers

Ask any Front Desk Manager whether they’d prefer all the paperwork, excel spreadsheets, and running around of days of old to the ease, control, and speed you get with Property Management Systems (PMS) today. There’d be no contest. The use of PMS sof...

Visual Matrix Property Management System (Image Technology Systems)

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Property Technology

Visual Matrix Property Management System (Image Technology Systems)