MICROS-Fidelio and SunSystems Launch Software and Global Distribution Agreement
MIAMI-- 2002--MICROS Systems, Inc
MICROS-Fidelio is world-leader in providing fully integrated property management systems, central reservations and customer information solutions. SunSystems is a leading financial and business management software offering for international and domestic organizations. Products from both companies are multi-language, multi-currency and used in most countries of the world.
Over 16,000 MICROS-Fidelio customer and property management systems are installed worldwide covering many of the leading hotels and hotel chains, which recognize the solutions for their ease-of-use. The union with SunSystems, which has extensive hotel and hospitality experience, provides customers with one of the world's best-selling and most functional software solutions, offering platform independence, a flexible structure and superior integration.
Paul Coleman, CEO of Systems Union, author of SunSystems, said: "MICROS-Fidelio Financials powered by SunSystems will provide customers with a solution that empowers them to make better decisions. Through real-time, on-line reporting, managers can make judgments based upon KPIs that use the latest information rather than data that is several days old. Since the hospitality sector is an industry driven by customer service, this ability is significant."
One of the key issues facing hotels is the global nature of central reservations for bookings. This can require different languages, many currencies and real-time communication of bookings from reservation service to individual hotel. This demands a reliable and capable system that ensures accuracy, efficiency and profitability, while managing and improving customer relationships and reputation.
Tom Giannopoulos, CEO of MICROS Systems, said: "Under the global distribution agreement, the sales teams of MICROS-Fidelio and SunSystems will work as one. There is considerable experience, expertise and knowledge within the two organizations and, together, we will be the leading force, worldwide, in the provision of management systems to the hospitality sector."
About SunSystems
SunSystems is a financial and business management software solution used extensively by multi-national organizations requiring an international product with world-wide customer support. Products within the SunSystems suite are available in 30 languages. SunSystems has a truly global customer base. Installed in 194 countries, it has 250,000 users at over 18,000 customer sites. Customers include one quarter of the Fortune 500. SunSystems is one of the world's best-selling and most functional software solutions, offering platform independence, a flexible structure, superior integration backed by global support and local understanding. Its suitability for rapid implementation, with low total-cost-of-ownership at low risk makes SunSystems the chosen solution for many of the world's leading organizations. For more information, visit .
About Systems Union Inc.
Established in 1981, Systems Union Inc. provides business needs assessment, integrated products, implementation services and training to an international clientele. It is part of Systems Union Holdings Ltd., which has 20 offices and 650 employees worldwide, with primary corporate offices outside London, England and North American Headquarters in Miami, FL. Systems Union has over 200 channel partners in 76 countries and annualized revenue in excess of $110 million. For more information, visit .
About MICROS-Fidelio
MICROS-Fidelio is the world's leading developer of enterprise applications serving the hospitality industry. It has installed over 120,000 systems in 130 countries. The company has 27 direct and subsidiary offices in North America, and 41 direct and subsidiary offices internationally.
Louise J. Casamento
Director Of Marketing
