Logo 'Homewood Suites hotel'

MEMPHIS, Tenn.--Citing the needs of today's travelers to keep to their normal business routines while on the road, Homewood Suites by Hilton® today announced its plan to offer high speed Internet access in all suites and specific hotel areas at all of the brand's 124 hotel locations by April 1, 2004.

Currently, nearly half of Homewood Suites by Hilton hotels have high speed Internet access, with 70 percent of the brand's locations set to have the added amenity by year end 2003. The new brand standard calls for all Homewood Suites by Hilton hotels to install high speed Internet access in 100 percent of their guest suites, in at least one meeting room, and to provide wireless access in the hotel's lobby area – "the Lodge" and business center. An additional 50 hotels in various stages of design will also be equipped to offer the amenity. High speed Internet access will be complimentary at some locations, while others may opt to charge a nominal fee of up to $9.95 per day. Guests will have high speed Internet access in all areas of the hotel, including guest suites, whether it is a complimentary amenity or a fee is charged. With high speed Internet access throughout the entire hotel, guests have maximum flexibility in accessing the Internet during their stay.

"The question of high speed Internet access has never been 'if' for us, but 'when,'" said Jim Holthouser, senior vice president, brand management. "We feel now is the time to stay ahead of the technology curve, particularly for our extended stay guests who are migrating toward hotels with high speed Internet access. The April 1st deadline gives our owners the opportunity to budget and the time to find the best service provider that meets their needs."

The new high speed Internet plan is also included in Homewood Suites by Hilton's 100% Satisfaction Guarantee, which ensures guests complete satisfaction with every aspect of their stay or that room night is free.

"We have been closely monitoring the evolution of high speed Internet access for many months. Our research shows that companies and business travelers view this amenity as an added benefit and are willing to pay a reasonable fee if it is available," added Holthouser. "As consumer demand grows and technology continues to change, we will remain proactive about this issue. If guest demand necessitates complimentary high speed Internet access across the brand, we are certainly prepared to follow that course."

Created in 1989, Homewood Suites by Hilton today has 124 hotels open with another 50 in the pipeline. Beyond its spacious two-room suites and home-like amenities, Homewood Suites guests can take advantage of the hotel's on-site Suite Shop® convenience store, exercise facility, and guest laundry. Guests can also enjoy a daily complimentary hot breakfast and weekday evening Manager's Reception(a) in the hotel's Lodge. Additional guest services include a complimentary grocery shopping service(b) and a complete business center. Most Homewood Suites locations also feature a swimming pool and outdoor sports court.

To make reservations at a Homewood Suites by Hilton hotel, travelers can visit the Homewood Suites Web site at www.homewood-suites.com or call 1-800-CALL-HOME®. Homewood Suites is a member of the Hilton HHonors® guest reward program that allows its members to DoubleDip® by simultaneously accumulating both airline miles and hotel points with each qualifying stay.

Homewood Suites by Hilton is part of Hilton Hotels Corporation, which is recognized internationally as a preeminent hospitality company. The company develops, owns, manages or franchises more than 2,000 hotels, resorts, and vacation ownership properties. Its portfolio includes many of the industry's best known and most highly regarded hotel brands, including Hilton®, Conrad®, Doubletree®, Embassy Suites Hotels®, Hampton Inn®, Hampton Inn & Suites®, Hilton Garden Inn® and Homewood Suites by Hilton®.

  • (a) Subject to state and local laws. Must be of legal drinking age.
  • (b) Guest pays for groceries. Other restrictions apply.

HHonors®, Double Dip® and Double Dipping® are trademarks owned by Hilton HHonors Worldwide, L.L.C. The following service marks are owned by Hilton Hospitality, Inc.: Hilton®, Doubletree®, Embassy Suites Hotels®, Hampton Inn®, Hampton Inn & Suites® and Homewood Suites by Hilton®. Conrad® is owned by Conrad Hospitality, LLC.

Melissa O'Brien (Hilton)
901/374-6462
Hilton