SANTA BARBARA and SAN MANUEL INDIAN NATION, CA – InfoGenesis, the leader in Guest Experience Management applications and services, announced today that InfoGenesis POS (point-of-sale) has been selected to manage all food and beverage transactions for the San Manuel Indian Bingo and Casino in Highland, California. InfoGenesis is playing a crucial role in enhancing guest services at the newly-expanded facility which includes two restaurants, upgraded bingo and slot areas, a banquet and meeting facility, and a total of more than 500,000 square-feet of public space.

“Our casino and restaurants have relied on InfoGenesis for a several years, and during the planning stages of our $4 million expansion we invited them to play an active role in helping us develop our newest guest experience management strategies,” said Raul Montano, Food & Beverage Manager for San Manuel.

San Manuel management chose InfoGenesis because of the company’s extensive experience in the gaming industry, and the company’s proven track record in the most demanding casino environments. By providing guests with table ordering in the San Manuel Bingo Hall, the InfoGenesis solution enables guests to order drinks and snacks and have them delivered without having to interrupt play. The wireless handheld terminals improve efficiency by transmitting orders to the kitchen so that food and beverages are ready and waiting when wait staff return to pick them up.

“The use of InfoGenesis POS has enhanced our ability to deliver on a superior guest experience and has improved our bottom line,” added Montano. “With 24x7 operations, POS vendor customer service is critical. InfoGenesis’ response time is quick and their people are knowledgeable.”

About InfoGenesis | InfoGenesis is defining the future of hospitality with Guest Experience Management applications and services. InfoGenesis helps you understand your guests' preferences, tailor service to their unique needs, and maximize revenue per customer. Our solutions include point-of-sale, reservations, dining management and analytics for leading hotels, resorts, casinos, cruise lines, stadiums, restaurants and managed foodservices.

About San Manuel Indian Bingo & Casino | Descendents of the Serrano Indians, the San Manuel Band of Mission Indians inhabited a territory spanning the San Bernardino Mountains, valley and adjoining desert lands for centuries. Today, the tribe is located on the San Manuel Reservation near Highland, California. The tribe operates the San Manuel Indian Bingo and Casino and the San Manuel Bottled Water Group, in addition to managing a variety of economic ventures. A partner in the community, the San Manuel Band of Mission Indians actively contributes to a variety of projects in neighboring areas. Nearby cities and towns receive support from the tribe in the way of monetary and bottled water donations for cultural, social, and economic projects to benefit the common good of the communities in which the tribe's members live and work.

Kerry Allen
805-681-8600, ext. 423