Special report: Limited-service hotels
Who’s afraid of limited service? Tom Otley looks at what the new breed of hotel will offer tomorrow’s business traveller. With the credit crunch firmly upon us, business travellers – or their travel managers – are looking at ways of saving money, and making what money they do spend on travel go further. At one end, hotels chains such as Premier Inn have posted record results in recent months, while at the other, the big hotel brands are trying to keep our custom by introducing limited service brands.