NORTHWIND Continues to Grow: Maestro PMS Selected by More Full-Service Luxury Resorts, Hotel Groups and Boutique Destinations to Streamline Operations, Increase Revenue
Four-Diamond Resorts, Elegant Spa Properties, Inns and Boutique Chains Choose Maestro PMS, Sales & Catering, Spa, Yield Management to Increase Operating Efficiency and Enhance Guest Service
New Maestro users include the Banff Lodging Company with eight resort properties; the luxury Millcroft Inn and Spa; the AAA Four-Diamond Stephanie Inn; Hay Creek Hospitality with two properties; the elegant Allison Inn and Spa in Oregon's Willamette Valley wine country; the Cooper Guest Lodge; the Wonder Valley Ranch Resort and Conference Center, and other independent resorts and boutique properties. Technology to Enable Operators Thrive in Challenging Times
Multi-Property Resorts Install Maestro
“The AAA Four-Diamond Millcroft Inn and Spa installed the Maestro Multi-Property Suite to automate its luxury hotel and spa operation,” said Lisa Jane Gibson, director of revenue management for Vintage Hotels, a five-property resort chain based in Niagara-on-The-Lake, Ontario. “Maestro enables our full-service resorts and spas to provide personalized service for guests while we maximize chain revenue regardless of which Vintage property they select.” All Maestro's robust Property Management modules for PMS, Spa, Sales & Catering, Yield management and other systems track guest preferences on a single database for accurate charge tracking and marketing.
Preferred Boutique Hotel Installs Maestro
“The Cooper Guest Lodge recently installed Maestro PMS and Yield Management and we have already had a two dollar ADR increase from using the system,” said David Little, vice president of Cooper Guest Lodge in Dallas, Texas. “The higher ADR is directly from our ability to manage rates more effectively. I put my management strategy parameters into Maestro and the system opens and closes rates to maximize our revenue.” Cooper Guest Lodge is a full-service boutique hotel. “Most of Cooper's guests are executives here for management retreats and teambuilding events. They notice that we remember which amenities they value; Maestro has improved our operation and guest service tremendously,” said Little.
Maestro Property Management Solution | Enhance guest service, improve efficiency and maximize online and offline revenue with Maestro PMS, the industry's most robust and flexible solution empowering leading full-service hotels, luxury resorts, multi-property groups, conference centers, condominiums and timeshare properties. Solutions include Front Office (PMS), Accounts Receivable, Analytics and Business Intelligence, Sales and Catering, Multi-Property Management, Condo & Timeshare Owner Management with Web Functionality, Spa and Activities, Web Booking Engine, Real-Time Yield Management, Dynamic Packaging Golf CRM, Guest Experience Measurement, CRO, GDS Two-Way XML Connectivity or Integration, Membership, Work Orders, Fine Dining and Retail POS, Online Table Reservations with Web Booking, Concierge and Guest Experience Measurement. The Maestro PMS is database independent (ODBC Compliant) and may be deployed via Windows, UNIX, Linux, Terminal Services, hosted and Web platforms.
About NORTHWIND Maestro PMS | NORTHWIND is recognized in the hospitality industry for its “standard setting” Diamond Plus Service and robust integrated Maestro technology. With over 30 years of experience dedicated to developing technology solutions for the hospitality industry, NORTHWIND is a partner who understands that you need a scalable and flexible PMS that works the way you do. Maestro applications are engineered for operators who need to manage their enterprise in a real-time environment for the utmost operational efficiency, productivity, control and profitability.