FCS Unicorn Solution Now Rated “Avaya Compliant”
- FCS Unicorn application is compatible with Avaya Aura® Communication Manager 6.0.
- Unicorn is cloud enabled, designed to support large-scale integrated resorts with multiple hotels for either an onsite multi-property solution or hosted solution for high-end billing and 3rd party interface integration.
FCS Unicorn was designed for hospitality organizations requiring an onsite multi-property or cloud-based universal interface and high-end billing system. The solution helps make billing and system integration simple for large-scale hotels, integrated resorts and multi-property operations. The application is now compliance-tested by Avaya for compatibility with Avaya Aura Communication Manager 6.0.
"The compatibility between Unicorn and Avaya Aura Communication Manager provides a host of operational benefits for our hotel customers who want the convenience of our cloud-enabled solution with comprehensive billing capabilities from multiple systems via one interface," says Steven Weeks, CEO of FCS. "Our customers can now incorporate new technologies easily and cost effectively with their communications infrastructures."
FCS is a Technology Partner in the Avaya DevConnect program — an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.
As a Technology Partner, FCS is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure — speeding deployment of new applications and reducing both network complexity and implementation costs.
"Technology Partners like FCS are expanding the choices available to Avaya customers," said Eric Rossman, vice president, developer relations, Avaya. "With a broad selection of standards-based solutions that are compliance-tested for compatibility, businesses can use communications strategically in their operations and make critical information readily available to both clients and employees."
Please visit FCS at HITEC in Baltimore, June 25th to 28th at Booth #1827
About Avaya | Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.
Andrea Roland (For FCS)
Phone: +1 407 905 0608
Founded in 1982, FCS is a comprehensive hospitality technology solutions and services provider, with an extensive portfolio of integrated products used by more than 5,000 hotels with over 8,000 installations in 32 countries. FCS mobile applications are available on staff mobile devices, providing enhanced efficiency with the ability to assign, view and update tasks on the go. This functionality seamlessly integrates into six web-based guest serving applications that are grouped into FCS" Hospitality Operations Management category, including FCS Connect, e- Housekeeping, e-Laundry, e-Recovery, e-Engineering and e-Concierge; all specifically tailored to enhance service optimization and the guest experience. These applications can integrate with a hotel's PMS and other third-party systems via FCS Gateways products; Unicorn and Phoenix, or can seamlessly function alongside CosmoPMS, FCS" own innovative PMS solution. With FCS Enterprise Reporting, hoteliers can maximize both revenues and property reputation with streamlined access to business analytics and operations performance intelligence. For more information, please visit www.fcscs.com.