FCS 30 Years
  • FCS Unicorn application is compatible with Avaya Aura® Communication Manager 6.0.
  • Unicorn is cloud enabled, designed to support large-scale integrated resorts with multiple hotels for either an onsite  multi-property solution or hosted solution for high-end billing and 3rd party interface integration.

Arcadia, CA, June 12, 2012 | FCS Computer Systems (FCS), a leading comprehensive hospitality solutions provider, today announced that its FCS Unicorn, a Universal Interface and Billing system, is compliant with key communication solutions from Avaya, a global provider of business collaboration systems, software and services.

FCS Unicorn was designed for hospitality organizations requiring an onsite multi-property or cloud-based universal interface and high-end billing system. The solution helps make billing and system integration simple for large-scale hotels, integrated resorts and multi-property operations. The application is now compliance-tested by Avaya for compatibility with Avaya Aura Communication Manager 6.0.

"The compatibility between Unicorn and Avaya Aura Communication Manager provides a host of operational benefits for our hotel customers who want the convenience of our cloud-enabled solution with comprehensive billing capabilities from multiple systems via one interface," says Steven Weeks, CEO of FCS. "Our customers can now incorporate new technologies easily and cost effectively with their communications infrastructures."

FCS is a Technology Partner in the Avaya DevConnect program — an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.

As a Technology Partner, FCS is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure — speeding deployment of new applications and reducing both network complexity and implementation costs.

"Technology Partners like FCS are expanding the choices available to Avaya customers," said Eric Rossman, vice president, developer relations, Avaya. "With a broad selection of standards-based solutions that are compliance-tested for compatibility, businesses can use communications strategically in their operations and make critical information readily available to both clients and employees."

Please visit FCS at HITEC in Baltimore, June 25th to 28th at Booth #1827

About Avaya | Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.

About FCS Solutions

FCS Solutions is a leading global hospitality technology solutions provider with more than 40 years of experience, offering an extensive portfolio of integrated products used by over 2,000 hotels in 56 countries.

Their latest product, FCS1, is the ultimate cloud-based solution for the modern hotelier, combining the best of FCS' hospitality solutions into one easy-to-use solution covering cleaning and service delivery, incidents and complaints, and facility maintenance.

FCS1 enables hotels to create an operational management solution unique to their needs, and seamlessly integrates with their preferred PMS or third-party solution via open API - allowing hotels to optimize their daily workflow, stay on top of all tasks, and make data-driven decisions to utilize resources effectively.

Major hotel chains across the world, as well as independent properties of different sizes, have approved and implemented FCS1 as their preferred solution, demonstrating the wide adoption and effectiveness of FCS1 in meeting the diverse needs of the hospitality industry. For more information, visit www.fcshub.com.

Andrea Roland (For FCS)
+1 407 905 0608