Book4Time ‘Instrumental’ in AAA Four and Five-Diamond Hotels’ Success
Book4Time Supports Four and Five-Diamond Hotel Spas To Provide AAA-Recognized Customer Service
management software is proving to be 'instrumental' in the success of over thirty AAA Four and Five-Diamond Hotel Award-winning properties. Less than 5% of the properties reviewed by the AAA achieve the Four-Diamond rating, and less than 1% of 29,000 reviewed receive the Five-Diamond rating. The select few must offer exceptional amenities and be supported by systems that enable their staff to provide the personalized customer service discerning hotel guests expect.
Diamond awards including: the newly-rated Hyatt Ziva Los Cabos, Four Seasons Palm Beach, SLS Hotel Beverly Hills, Sheraton Wild Horse Pass Resort & Spa, St. Regis Monarch Beach, the W Scottsdale, Disney's Grand Californian Hotel & Spa, Four Seasons Atlanta, Hyatt Regency Indian Wells Resort and Spa, and the St. Regis Mexico City.
"Book4Time has been instrumental in our success from the very beginning; since theday we went live, they've provided us with excellent customer service and attention", says Alejandra Ochoa, Spa Director at the St. Regis Mexico City. "Their continuous support has allowed us to operate more efficiently and in turn, provide our guests with personalized service and attention to detail."
"We're extremely proud of our clients' achievement and recognition by the esteemedAAA Five and Four-Diamond awards", says Roger Sholanki, CEO and Founder of Book4Time. "As a company we are committed to providing our clients with the tools and support they need to elevate their guest experience and ensure their success."
To become AAA Diamond-rated, hotels and restaurants undergo a thorough inspectionby one of the association's 65 full-time, highly trained professional evaluators. Five- Diamond establishments complete a more extensive review that includes a series of inspections and final review by the association's committee. The AAA rates more properties than any other rating entity and is one of only two that conduct physical, onsite evaluations.
Phone: 905-752-2588 ext. 2579
About Book4Time Inc.
Book4Time is a leading provider of cloud-based business management software for the health,wellness and hospitality industries. Working with the largest hotel and luxury wellness brands in over 35 countries, Book4Time"s service is tailored to each client"s unique business requirements. Processing nearly one billion in annual transactions while reaching over 20 million consumers, Book4time continues to lead the industry as the world"s first web-based SaaS enterprise spa solution. For more information, visit www.book4time.com.
- ### -