Industry Update
Press Release 9 April 2014

[Inforgraphic] Travelers Rank Complimentary Breakfast and Free Wi-Fi as the Most Valuable Hotel Amenities in Global Survey

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Not surprisingly, hotel guests preferred Wi-Fi over any other in-room feature as the need for constant connectivity remains at an all-time high. Travelers also identified the bathroom shower and room size among the most important in-room features.

Not surprisingly, hotel guests preferred Wi-Fi over any other in-room feature as the need for constant connectivity remains at an all-time high. Travelers also identified the bathroom shower and room size among the most important in-room features.

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Not surprisingly, hotel guests preferred Wi-Fi over any other in-room feature as the need for constant

connectivity remains at an all-time high. Travelers also identified the bathroom shower and room size among the most important in-room features.

However, the survey found that food is becoming more of a factor when it comes to hotel property

amenities. When asked which hotel amenities are most important outside of the room, complimentary breakfast topped the list, followed by presence of a restaurant. Wi-Fi availability in shared spaces of the hotel was also one of the top amenities.

"Popular hotel amenities like parking, non-smoking rooms and pools have become more standardized,

and we're seeing that travelers are placing more value on quality food options than ever before which is good news for foodies!" said Taylor L. Cole, APR travel expert for Hotels.com.

Top 10 Most Important Hotel Property Amenities

  1. Complimentary Breakfast
  2. Restaurant
  3. Internet / Free Wi-Fi
  4. Parking
  5. 24 hours Front Desk Service
  6. Smoke Free Hotel
  7. Swimming Pool
  8. Bar
  9. Air Conditioning
  10. Coffee/Tea in Lobby

Top 10 Most Important In-Room Amenities

  1. Internet / Free Wi-Fi
  2. Bathroom Shower
  3. Room Size
  4. TV Facilities
  5. Air Conditioning
  6. Coffee/Tea
  7. Non-Smoking Rooms
  8. Premium Bedding
  9. Daily Housekeeping
  10. Mattress Type

Many hotels in popular travel destinations offer free breakfast. Use the amenities search filter on the

Hotels.com website or visit http://www.hotels.com/hotel-deals/breakfast/ to see the top deals.

Let us know about your favorite hotel amenities in a Twitter chat on April 16 at 3 p.m. ET with

#myfavethings and weigh in on the eternal debate of #sweet or #savory breakfast by following the conversation on Twitter @hotelsdotcom.

About the survey: This information was gathered from a survey of 1,000 travelers

globally who have a trip planned in the next six months. The survey was carried out in December 2013.

About Hotels.com (or Hotels.com™)

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