Expensive Internet and Other Hotel Peeves | nytimes.com
We all have had serious complaints about the way airline service has deteriorated in the last 15 years or so, so I was interested in a recent list of complaints about the other most important aspect of business travel: hotels. In the FlyerTalk.com 2014 Pet Peeves survey, members of the travel site — savvy travelers who tend not to be shy about pointing out problems — ranked the following as their top two complaints about hotels: expensive or balky Internet service, and insufficient or hard-to-reach guest-room power outlets.
