Industry Update
Supplier News20 April 2015

Royal Orchid Hotels Adopt quickSTART Training from AHLEI

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Educational Institute

Royal Orchid Hotels Ltd is a rapidly growing hotel chain, which owns and manages 30 business and leisure hotels in 20 different locations in India and Africa. The group also operates the Presidency College of Hotel Management in India (Bangalore), which provides easy access to a ready pool of trained talent for keeping pace with the growing needs of the hospitality industry in India.
Through the Presidency College of Hotel Management, the group has adopted the quickSTART line-level training and professional certification program from the American Hotel & Lodging Educational Institute (AHLEI). Royal Orchid Hotels will be using the programs to train and certify associates and aspiring students at the bottom of the pyramid.
Royal Orchid Hotel Group was founded in 2001 by managing director and CEO Mr. Chender Baljee. The Presidency College of Hotel Management, which is also his brainchild, will be instrumental in monitoring and conducting the START and quickSTART program.
With diverse social problems in India, Baljee formed the Baljee Foundation as part of a CSR initiative and established it in the year 2007. The foundation aims at empowering those in marginalized segments of the society, including girls, who cannot complete their education because of lack of funds and give them courage to move forward in their careers with the help of the START and quickSTART program. There is no obligation on the part of the students to work for Royal Orchid Group.
START and quickSTART for Individual Positions provide resources for training new or prospective employees in general hospitality knowledge, soft skills, and position-specific knowledge, combined with the opportunity to earn professional certification. By bundling the training and professional certification into a single product, START and quickSTART provide organizations with streamlined, cost-effective training to bring employees on board quickly and provide workers with a portable, industry-recognized credential at the beginning of their hospitality career.
Royal Orchid Hotels ltd. has positioned itself as the preferred group of hotels for the discerning global business /leisure traveler. Under its brand the choices of categories available are:
• five-star business and leisure hotels,
• business hotels,
• long-stay hotels and
• resorts
In 1994, the Baljee Foundation opened the Presidency College of Hotel Management in Bangalore, India, to prepare future hospitality professionals. The college is one of AHLEI's Registered User Institutes. "We strongly believe in exceeding expectations with unparalleled levels of professionalism and making sure our guests enjoy a memorable experience always," said Baljee. "Providing AHLEI's quickSTART training and certification to our front-line employees will enable us to provide a consistent, high-quality guest experience throughout all of our properties."

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Royal Orchid

Mr. Chender K. Baljee, Managing Director of Royal Orchid Hotels Limited., started the organization more than 3 decades ago and today is still directly spearheading the aggressive expansion plans of the group.
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Mr. Chender K. Baljee, Managing Director of Royal Orchid Hotels Limited., started the organization more than 3 decades ago and today is still directly spearheading the aggressive expansion plans of the group.
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About the American Hotel & Lodging Educational Institute (AHLEI)

Established in 1953 as the nonprofit education and training arm of the American Hotel & Lodging Association (AHLA), AHLEI's mission is to be the preferred provider of quality resources to educate, develop, and certify hospitality educators, students and professionals worldwide. AHLEI became part of the National Restaurant Association" Training & Certification division in 2017, connecting and leveraging the resources of two organizations that are deeply committed to a vision of career success and upward mobility for current and future hospitality, restaurant, and food service employees.

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