Hard Rock Hotel Penang – The First Hard Rock Hotel In Malaysia Introduces Handy Smartphone
Batu Ferringhi, Penang, 27 September 2018 - Hard Rock Hotel Penang is proud to be the first Hard Rock Hotel in Malaysia to integrate 'Handy' smartphone, a hassle-free travel buddy with 24/7 connectivity for next-generation travellers.
The 'Handy' smartphone service provides modern travellers with unlimited local and international calls to six destinations (Singapore, Hong Kong, China, Australia, Saudi Arabia and the United Kingdom), high-speed int ernet connection with unlimited data within Penang, a complete digital insider travel guide providing guests with easy access to local information and exclusive discounted offers and; a built-in GPS mapping functionality with destination-specific content, all at no cost. The device also equips guests with enhanced functions like making room-to-room calls from outside their room, accessing personalised concierge service and receives important messages and promotions from the hotel.
This innovative and fully-functional travel device is conveniently available in all 250 rooms and serves as a special amenity addition to increase guest satisfaction and brand loyalty. With smart-room automation, each 'Handy' phone is available to guests as soon as they enter their room, giving them instant access to cutting-edge technology and fast service. The 'Handy' smart device also enables guests to fully utilize its travel features anywhere during their stay so they can easily navigate the island and better explore the island.
"We are thrilled to be the first Hard Rock Hotel in Malaysia to offer our guests the latest technology that greatly benefits them and provides them with the convenience and freedom to always stay connected. We are confident that the 'Handy' integration will reshape our guest's experience to make smart accommodation choices, especially among tech-savvy modern travellers. We also think this latest initiative will set a new benchmark for offering our guests with the best Hard Rock service and brand loyalty," John Primmer, the general manager of Hard Rock Hotel Penang relates.
To safeguard the guest's privacy, all browsing history, personal information and downloaded applications are completely wiped from the device upon check-out and are automatically reset back to the original settings.
About Hard Rock International
With venues in 76 countries, including 184 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise available in Rock Shops and online at https://shop.hardrock.com. HRI owns the global trademark for all Hard Rock brands including Hard Rock Live performance venues. The company owns, operates and franchises Cafes in iconic cities including London, New York, San Francisco, Sydney and Dubai. HRI also owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company's two most successful Hotel and Casino properties in Tampa and Hollywood, FL., both owned and operated by HRI parent entity The Seminole Tribe of Florida, as well as other exciting locations including Atlantic City, Bali, Cancun, Daytona Beach, Desaru Coast, Ibiza, Orlando, Shenzhen and San Diego. Upcoming new Hard Rock Cafe locations include Piccadilly Circus and Oxford Street in the United Kingdom, Djerba, Tunisia, Gran Canaria, Spain, and Chandigarh, India. New Hard Rock Hotel, Casino or Hotel & Casino projects include Amsterdam, Berlin, Budapest, Dublin, London, Los Cabos, Madrid, Maldives, New York City, Ottawa, Sacramento, Dalian and Haikou in China. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.