Industry Update
Press Release17 June 2019

Choice Hotels Launches New Nationwide Advertising Campaign

"Our Business is You" Signals Company's Commitment to Welcoming Both Business and Leisure Travelers at Its 7,000 Hotels Worldwide

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Logo 'Choice Hotels International'

ROCKVILLE, Md., Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest hotel franchisors, today launched a nationwide, multi-media creative advertising campaign featuring the tagline "Our Business is You." The campaign leverages the consumer truth that "business" can be defined broadly—from meeting with clients to planning a family reunion.

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A key feature of the campaign is its flexibility. The new "Our Business is You" tagline is easily adapted to target business or leisure travel and will feature different brands in the company's diverse portfolio over the next several years.

"'Our Business is You' shifts the focus from what we do as a brand to who we do it for: hardworking Americans and all the reasons they travel," said Robert McDowell, chief commercial officer, Choice Hotels. "This summer, our marketing will reinforce the message that consumers always receive the lowest price guaranteed when they book at ChoiceHotels.com and reintroduce corporate and leisure travelers to the 'new' Comfort, which has never looked better."

This year, the "Our Business is You" television spots will feature the newly transformed Comfort hotel brand. Trusted by both business and leisure travelers for more than 30 years, Comfort hotels across the country have been or are being refreshed with new lobbies, guest rooms and a modern brand identity. The redesigned Comfort hotels and logo take center stage in the campaign, marking an important milestone as the brand advances the $2.5 billion, multi-year transformation in partnership with its franchisees.

The television spots, created by Choice's creative agency-of-record, Durham, N.C.-based McKinney, showcase a variety of travelers celebrating a day well spent at Comfort hotels across the country. The ads will air across national markets and a diverse range of media, including television, online streaming, and digital video.

"'Our Business is You' shifts the focus from what we do as a brand to who we do it for: hardworking Americans and all the reasons they travel," said Robert McDowell, chief commercial officer, Choice Hotels. "This summer, our marketing will reinforce the message that consumers always receive the lowest price guaranteed when they book at ChoiceHotels.com and reintroduce corporate and leisure travelers to the 'new' Comfort, which has never looked better."

This year, the "Our Business is You" television spots will feature the newly transformed Comfort hotel brand. Trusted by both business and leisure travelers for more than 30 years, Comfort hotels across the country have been or are being refreshed with new lobbies, guest rooms and a modern brand identity. The redesigned Comfort hotels and logo take center stage in the campaign, marking an important milestone as the brand advances the $2.5 billion, multi-year transformation in partnership with its franchisees.

The television spots, created by Choice's creative agency-of-record, Durham, N.C.-based McKinney, showcase a variety of travelers celebrating a day well spent at Comfort hotels across the country. The ads will air across national markets and a diverse range of media, including television, online streaming, and digital video.

The campaign will also feature Choice Hotels' diverse portfolio of brands, including Cambria Hotels, Sleep Inn and Quality Inn, reinforcing that Choice offers a hotel brand to meet every traveler's needs. In addition, guests who book direct at ChoiceHotels.com and are members of award-winning loyalty program Choice Privileges get the lowest price, guaranteed. Choice Privileges members can earn points for every qualifying stay at Choice-branded hotels around the world. The free membership offers fast rewards, including bonus points, airline miles, or credits for premium coffee or shared rides credits through the Your Extras program.

Related Brands

Comfort

The Comfort brand, franchised by Choice Hotels, has been trusted by travelers and hotel owners for more than 30 years. With Comfort Inn, Comfort Inn & Suites and Comfort Suites hotel properties nationwide, the Comfort brand family is ready to take care of guests everywhere they need to be.
brand information

Comfort Suites

Comfort Suites® is one of the leading competitors in lodging today, offering an all-suites product with an attractive value proposition for both guests and owners. Constantly raising the bar to remain competitive, the Comfort Suites brand has developed a new inviting, cost-effective prototype.
brand information
Other Brands operated by Choice
Ascend Hotel Collection
Cambria Hotels
Clarion
Clarion Pointe
Comfort
Comfort Suites
Econo Lodge
Everhome Suites
MainStay Suites
Quality Inn
Rodeway Inn
Sleep Inn
Suburban
WoodSpring Suites

About Choice Hotels®
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With more than 7,000 hotels, representing over 590,000 rooms, in over 40 countries and territories as of December 31, 2019, the Choice® family of hotel brands provide business and leisure travelers with a range of high-quality lodging options from limited service to full-service hotels in the upscale, midscale, extended-stay and economy segments. The award-winning Choice Privileges® loyalty program offers members benefits ranging from everyday rewards to exceptional experiences. For more information, visit www.choicehotels.com.

Forward-Looking Statements

Certain matters discussed in this press release constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Generally, our use of words such as "expect," "estimate," "believe," "anticipate," "should," "will," "forecast," "plan," "project," "assume," or similar words of futurity identify such forward-looking statements. These forward-looking statements are based on management's current beliefs, assumptions, and expectations regarding future events, which, in turn, are based on information currently available to management. Such statements may relate to projections of the company's revenue, earnings, and other financial and operational measures, our liquidity, our ability to assist franchisees through relief or other financial measures, our ability to minimize or manage disruptions posed by COVID-19, and the impact of COVID-19 and economic conditions on our future operations, among other matters. We caution you not to place undue reliance on any such forward-looking statements. Forward-looking statements do not guarantee future performance and involve known and unknown risks, uncertainties, and other factors.

Several factors could cause actual results, performance, or achievements of the company to differ materially from those expressed in or contemplated by the forward-looking statements. Such risks include, but are not limited to, continuation or worsening of COVID-19 pandemic; changes in consumer demand; the impact of COVID-19 on the global hospitality industry, particularly in the U.S. travel market, changes to general, domestic, and foreign economic conditions, including as a result of COVID-19; future global outbreaks of pandemics or contagious diseases or fear of such outbreaks; foreign currency fluctuations; operating risks common in the lodging and franchising industries; impairments or losses relating to acquired businesses, changes to the desirability of our brands as viewed by hotel operators and customers; changes to the terms or termination of our contracts with franchisees; our ability to keep pace with improvements in technology utilized for marketing and reservations systems and other operating systems; our ability to grow our franchise system; exposure to risks related to our hotel-development, ownership and financing activities; fluctuations in the supply and demand for hotels rooms; our ability to realize anticipated benefits from acquired businesses; the level of acceptance of alternative growth strategies we may implement; operating risks associated with our international operations, especially in areas currently most affected by COVID-19; the outcome of litigation; and our ability to manage our indebtedness. These and other risk factors are discussed in detail in the company's filings with the Securities and Exchange Commission, including our annual report on Form 10-K and our quarterly reports filed on Form 10-Q. Except as may be required by law, we undertake no obligation to update publicly or revise any forward-looking statement, whether as a result of new information, future events, or otherwise.

© 2020 Choice Hotels International, Inc. All rights reserved.

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