Industry Update
External Article22 May 2020

10 ways hotel stays will change after COVID-19

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As the world slowly opens up again in the wake of the COVID-19 pandemic, our hotel stays are set to be organised differently. Some beloved practices have to be shelved - goodbye buffet breakfasts - and new protocols introduced to ensure that travellers and staff feel safe and protected. Here are some of the ways in which hotel stays will adapt from now on.

1. Cleanliness

Travellers have always rated hotel cleanliness highly, but will be hyper-conscious and vigilant around it going forward. Hotels will need to demonstrate that they have implemented enhanced health and safety protocols for cleaning guest rooms, meeting spaces and common spaces in their properties, as well as back-of-house areas. It is expected that auditing initiatives will ultimately be implemented to measure hotel compliance with a stated criteria for cleanliness.

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