Industry Update
Press Release 1 June 2020

Outrigger Hospitality Group Announces ‘Outrigger’s Clean Commitment’ Developed with Ecolab

Outrigger introduces new cleanliness protocols and technology for property re-openings in response to COVID-19

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Outrigger Hotels - Resorts

Outrigger Hospitality Group today announced its commitment to providing an elevated standard of cleanliness and safety in preparation for the anticipated re-opening of its beach resort properties.

Outrigger's Clean Commitment guidelines were designed in consultation with healthcare leaders and developed with Ecolab - the global leader in hospitality cleaning, sanitising programmes and solutions. It also meets the American Hotel & Lodging Association (AHLA) 'Stay Safe' enhanced industry-wide hotel cleaning standards.

The global platform incorporates state-of-the-art technology, cleaning products and procedures in compliance with the latest COVID-19 codes, regulations and brand standards. The programme applies to all areas of Outrigger operations, including: host training, social and physical distancing, surface cleaning and disinfecting, general housekeeping, maintenance and overall host and guest health.

"Outrigger has always prioritized a rigorous cleaning protocol to help ensure the wellbeing of our guests and hosts; working closely with our longtime partner Ecolab, Outrigger's Clean Commitment delivers enhanced and consistent sanitation standards across all of our properties," said Jeff Wagoner President and CEO of Outrigger Hospitality Group.

"For more than 70 years, Outrigger has offered an oasis for guests around the globe - when the time is right, we look forward to safely welcoming them back to our island homes."

Chip Rogers, President and CEO of AHLA said: "While hotels have always employed demanding cleaning standards, this new initiative will ensure greater transparency and confidence throughout the entire hotel experience."

He added: "The industry's enhanced hotel cleaning practices, social interactions, and workplace protocols will continue to evolve to meet the new health and safety challenges and expectations presented by COVID-19."

Outrigger's Clean Commitment is rooted in The Outrigger Way - the guiding ethos that captures Outrigger's tradition of hospitality and mutual respect for host, guest and place.

Full details on Outrigger's Clean Commitment under the headings of Sanitation & Disinfection, Social Distancing Protocols, and Host Well-Being, is available here.

Learn more about Outrigger Hospitality Group and its COVID-19 sanitisation and operational policies at www.outrigger.com/clean-commitment.

Related Brand

Outrigger Resorts

Outrigger’s new brand vision is a reflection of 67 successful years as a hospitality company that began at iconic Waikiki Beach. Today, Outrigger welcomes guests to 15 full service beachfront resorts in stunning settings in Hawaii, Australia, Fiji, Guam, Thailand, Mauritius, and now the Maldives.
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Other Brands operated by Outrigger
Hawaii Vacation Condos by Outrigger
Ohana
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About Outrigger Hospitality Group

For more than 70 years, Outrigger Hospitality Group has charted a journey of discovery – expanding from Hawaii to premier resort destinations in Fiji, Thailand, Guam, Mauritius and the Maldives. The privately held hospitality company currently operates and/or has in development 38 properties with approximately 6,500 rooms – inviting guests to ‘Escape Ordinary’ with authentic Signature Experiences and the Outrigger DISCOVERY loyalty program. Outrigger’s multi-branded portfolio includes Outrigger® Resorts, OHANA Hotels by Outrigger® and Hawaii Vacation Condos by Outrigger® while also managing select properties from top international hotel brands including Embassy Suites®, Best Western®, Wyndham Vacation Ownership® and Hilton Grand VacationsTM. Find out more at Outrigger.com or visit @OutriggerResorts on Facebook, Instagram and Twitter.

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