Source: H World International

IntercityHotel's innovative app is helping to ensure that all guest stays are as convenient and as contactless as possible. Especially during these unprecedented times, this is a service which is giving the hotel chain a real edge over its competitors. "Our number one priority is for guests to feel safe and secure at all times," said Joachim Marusczyk, founding Managing Director of IntercityHotel GmbH. "We are absolutely delighted to be able to offer an app which facilitates a completely contactless stay and thus significantly minimises the risk of COVID-19 infection."

The IntercityHotel App offers a lot of features. Its functionality takes effect directly upon arrival. Guests are able to avoid waiting times at reception by checking in beforehand with a smart phone. This procedure is entirely contactless and can be carried out at their leisure. They are then able to proceed to their room without further ado. The door to the room can also be opened effortlessly by using the IntercityHotel App without any need for an additional key. If the customer wishes, the app can be used again to check out and make payment in a contact-free way. The bill is presented paperless and environmentally friendly via e-mail. The app is available for download free of charge and works on all common operating systems.

IntercityHotel has also been revising its hygiene and safety concept over the past few weeks. Up-to-date measures have been added to a catalogue which was already very comprehensive in order to adapt to requirements. The new protection concept particularly focuses on more frequent cleaning and disinfection, on compliance with social distancing rules in public areas and on the provision of mouth and nose coverings for guests upon request.

About H World International

H World International combines the strengths of seasoned brands with international hotel expertise. The company is represented in Europe, the Middle East, India and Africa, as well as in the Asia-Pacific region, and is advancing expansion with a balanced blend of lease, management, and franchise hotels. Nine unique brands are united under the umbrella of H Rewards – the consumer-focused and simple booking platform and unique loyalty program with more than 218 million members worldwide. H World International is part of H World, one of the world's largest and fastest growing hotel groups. Further information is available at int.hworld.com.

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Sven Hirschler
+49 696 656 4422
H World International