STAY wins the “Best Hotel Guest App” award 2023 from Hotel Tech Report — Source: STAY

STAY has won the award for the Best Hotel Guest App Of The Year from the prestigious American website Hotel Tech Report. STAY topped the "Best Hotel Guest App" ranking out of over the best 2,412 hotel software companies based on authentic, timely reviews from real users.

The Madrid-based technology company beat out apps from Israel, UK, Netherlands or USA. “The lists are based on data from over 16,000 verified customer reviews during the HotelTechAwards period. These reviews were written and published between September 1, 2022–December 15, 2022, with participation from every major hotel brand and thousands of independents.”

This isn’t a subjective list based on a few peoples’ opinions. With the highest traffic and engagement, largest selection of product and services, and highest quality data, Hotel Tech Report analyzes more than 100,000 data points to determine the best products in the market. Hotel Tech Report CEO, Jordan Hollander

The Spanish company, founded in 2011 by Joan and Ángel Lladó, is leading the digitization of hotels worldwide. By digitizing the experience with STAY, hotels can:

  • Optimize their guests' stay through their smartphones
  • Streamline staff operations so that guests are served faster and better
  • Boost revenue by increasing hotel consumption through their guest app

STAY closes, in this way, its best year since it was born in 2011. The company has reached 19 million unique users, has doubled its workforce in just 12 months, and has digitized more than 1000 hotels in 67 countries since 2011. Hotel rooms number 250.000 in total. The numerous companies he works with include prestigious chains such as NH Hotels, Barceló Hotels, Riu Hotels & Resorts, Hoteles Meliá, Palladium Hotel Group, Vincci Hotels, Viva Wyndham Resorts, Hyatt Inclusive Collection, etcétera.

Furthermore, STAY has been recognized as a "Best Place To Work In Hotel Tech.". This award, also presented by Hotel Tech Report, honors companies that offer the best conditions for their employees.

"This recognition from Hotel Tech Report validates the work we’re doing at STAY to improve our clients’ guest experience,” said Joan Lladó, STAY’s CEO. Jordan Hollander, Hotel Tech Report’s CEO highlights that "with STAY, you're getting a guest experience app that covers all your management needs during the whole guest journey. A dozen of STAY’s customers and partners highlight the quality of services provided in a dozen verified in depth case studies as well as more than 200 verified customer reviews. These STAY customers consistently point out that their technology is easy to use and implement. Moreover, they emphasize the increased revenue by digitizing all of the hotel's services as a major benefit. In addition, the hotel's operations have become more agile, allowing the staff to spend more time with guests."

This app pays for itself.". We've seen a significant increase in revenue, and 80-90% of our guests regularly use it”, said Yudy Mora, Product Manager from Hyatt Inclusive Collection (formerly AMR Collection) in Cancún. Browse dozens of verified STAY reviews here.

About STAY

Top hoteliers use STAY"s Guest Experience OS to provide access to all hotel services from the guests" smartphones. In addition to reducing annoying lines at the front desk, the hotel will streamline staff operations and increase guest consumption. More than 1,000 hotels in 67 countries rely on us to optimize their guest experiences, and Hotel Tech Report named us the "Best Guest App 2023". We work with a variety of prestigious hotel chains like NH Hotels, Barceló Hotels, Riu Hotels & Resorts, Hoteles Meliá, Palladium Hotel Group, Vincci Hotels, Viva Wyndham Resorts or Hyatt Inclusive Collection among others. And we help hundreds of independent hotels and resorts too. Simple to implement, intuitive to use. It's always about making guests and staff lives easier. Guest Experience Made Easy. More information at

Oier Fano Dadebat
PR & Content Marketing Manager