STAY wins the “Best Hotel Guest App” award 2023 from Hotel Tech Report — Source: STAY

STAY has won the award for the Best Hotel Guest App Of The Year from the prestigious American website Hotel Tech Report. STAY topped the "Best Hotel Guest App" ranking out of over the best 2,412 hotel software companies based on authentic, timely reviews from real users.

The Madrid-based technology company beat out apps from Israel, UK, Netherlands or USA. “The lists are based on data from over 16,000 verified customer reviews during the HotelTechAwards period. These reviews were written and published between September 1, 2022–December 15, 2022, with participation from every major hotel brand and thousands of independents.”

This isn’t a subjective list based on a few peoples’ opinions. With the highest traffic and engagement, largest selection of product and services, and highest quality data, Hotel Tech Report analyzes more than 100,000 data points to determine the best products in the market. Hotel Tech Report CEO, Jordan Hollander

The Spanish company, founded in 2011 by Joan and Ángel Lladó, is leading the digitization of hotels worldwide. By digitizing the experience with STAY, hotels can:

  • Optimize their guests' stay through their smartphones
  • Streamline staff operations so that guests are served faster and better
  • Boost revenue by increasing hotel consumption through their guest app

STAY closes, in this way, its best year since it was born in 2011. The company has reached 19 million unique users, has doubled its workforce in just 12 months, and has digitized more than 1000 hotels in 67 countries since 2011. Hotel rooms number 250.000 in total. The numerous companies he works with include prestigious chains such as NH Hotels, Barceló Hotels, Riu Hotels & Resorts, Hoteles Meliá, Palladium Hotel Group, Vincci Hotels, Viva Wyndham Resorts, Hyatt Inclusive Collection, etcétera.

Furthermore, STAY has been recognized as a "Best Place To Work In Hotel Tech.". This award, also presented by Hotel Tech Report, honors companies that offer the best conditions for their employees.

"This recognition from Hotel Tech Report validates the work we’re doing at STAY to improve our clients’ guest experience,” said Joan Lladó, STAY’s CEO. Jordan Hollander, Hotel Tech Report’s CEO highlights that "with STAY, you're getting a guest experience app that covers all your management needs during the whole guest journey. A dozen of STAY’s customers and partners highlight the quality of services provided in a dozen verified HotelTechReport.com in depth case studies as well as more than 200 verified customer reviews. These STAY customers consistently point out that their technology is easy to use and implement. Moreover, they emphasize the increased revenue by digitizing all of the hotel's services as a major benefit. In addition, the hotel's operations have become more agile, allowing the staff to spend more time with guests."

“This app pays for itself.". We've seen a significant increase in revenue, and 80-90% of our guests regularly use it”, said Yudy Mora, Product Manager from Hyatt Inclusive Collection (formerly AMR Collection) in Cancún. Browse dozens of verified STAY reviews here.

About STAY

STAY is a powerful Guest Experience Operating System trusted by over 1,300 properties worldwide, enabling hotels to create a fully customizable, branded app. The app provides guests with seamless access to services, from food and beverage orders to spa bookings and local activity recommendations, all from their smartphones.

STAY streamlines operations by integrating with existing systems and enhancing task management, communication, and guest request handling. Features like upselling and real-time feedback also help boost revenue and improve service quality.

More information at www.stay-app.com.

Oier Fano Dadebat
PR & Content Marketing Manager