Source: BLLA

BLLA: What is your company’s mission statement?

KO: We are a service-focused and design-led collection of hotels deeply immersed in our communities through authentic hospitality, inclusion, and education.

BLLA: How did you enter the hospitality industry?

KO: I started my career at Starwood Hotels and Resorts on the corporate design teams for Sheraton and then onboarded the Le Méridien brand helping to create global design standards. I then had the amazing experience of working on the corporate design team of Morgans Hotel Group before striking off on my own.

Hotel Greystone | Miami Beach, Florida — Photo by BLLAHotel Greystone | Miami Beach, Florida — Photo by BLLA
Hotel Greystone | Miami Beach, Florida — Photo by BLLA

BLLA: What does“boutique” mean to you?

KO: Genuine and authentic experiences that truly immerse guests, giving them a sense of place and a truly thoughtful, personalized experience. There is no rule book for “boutique.” It must be tailored to every single project and be born from a narrative that is inherent to the unique qualities of every property.

BLLA: How are you an artisan?

KO: I have always been passionate about creating environments and understanding how much the details matter to make experiences really resonate. I love the challenge of a blank piece of paper each time I approach a new project and how I can apply experiences that have shaped me and influences I have been exposed to, to create truly unique ideas every time.

The Aster | Los Angeles, California — Photo by BLLAThe Aster | Los Angeles, California — Photo by BLLA
The Aster | Los Angeles, California — Photo by BLLA

BLLA: What advice would you give to first-time hoteliers?

KO: Trust your gut, stay the course, and believe in your ideas & stay convicted of those. It is easy to stray off course with so much noise and information floating around. Confidence in your ideas will show through in a genuine way… in the execution when you are true to yourself.

BLLA: What would you say to hotel lenders & investors reading this?

KO: Great boutique projects can reap so many rewards. They may have involved more risk in the past from the financial side; however, when we have the right partners who are “all in,” we are able to create dynamic and exciting projects that can be leaders in their markets and produce phenomenal returns. Take the risk!

BLLA (Boutique & Luxury Lodging Association)

Established in 2009, the Boutique Lifestyle Lodging Association (BLLA) is the world's most innovative and influential association for independent boutique hotels, brands, and suppliers. Dedicated to championing the unique essence of boutique hospitality, BLLA offers its global membership base unparalleled networking opportunities, industry insights, and advocacy initiatives. With a mission to elevate and empower independent hotel owners and operators, BLLA continues to shape the future of hospitality through innovation, collaboration, and excellence. The organization is a pioneer in forecasting the boutique movement. The corporate manifesto showcases BLLA as a catalyst for trends and the future of the boutique lifestyle, with a focus on hospitality. BLLA.org BLLA LinkedIn BLLA Events LinkedIn

Experience the intention behind BLLA Events.

Boutique Lifestyle Leaders Association (BLLA)
BLLA

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