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2022 is the year of automation. From self-driving cars to chatbots, everything is getting smarter and automated. This is especially true in the hotel industry, where smart automation for hotels is making waves.

Surviving COVID entailed cutting operating costs, which came from furloughs and layoffs. But it is not easy to imagine full-scale operations with half the workforce when you’ve been doing things the same way all this while.

Something hoteliers can pick up is smart hotel automation. A smart hotel room uses smart electronic devices powered by the Internet of Things (IoT).

This IoT technology means that previously unconnected devices now have internet connectivity, which allows them to send and receive data, therefore communicate effectively with one another.

This internet connectivity and communication capability enable devices to retrieve information from the internet and interact with other devices in the vicinity. With the advent of smart hotel automation, guests can now enjoy a wide range of once unavailable benefits.

What’s better – hotels management, owners, and stakeholders can enjoy many benefits from smart automation for hotels.

Benefits of Smart Automation For Hotels

1. Personalization

A benefit that helps both guests and hotels is a higher level of personalization through smart hotel automation. This means that hotel guests can quickly and easily make changes to their room to get it exactly how they want it, improving their enjoyment of the room to their comfort level.

Guests can quickly change the conditions within the room by using a smart hub, tablet device, or even through an app on their phone. The heating, air conditioning, lights, and so on can then respond to and maintain those conditions automatically, thanks to IoT technology.

Guests and staff can also interact directly and more effectively via mobile devices or in-room smart apps by leveraging guest portals in hotel automation software. Guests can communicate their needs via apps instead of visiting or calling multiple numbers to get assistance or services.

2. Sustainability

One of the most significant advantages of developing a smart hotel is the cost savings that are frequently engaged in the provision. This is mostly owing to improvements in hotel room sustainability and energy economy, with certain technologies only being utilized when absolutely necessary.

IoT-enabled sensors have the potential to transform smart hotel processes and systems. The potential for increased sustainability of connected hotels is unrivaled. Plumbing sensors, for example, can identify and report leaks fast, allowing maintenance employees to repair them as soon as feasible, lowering repair costs.

The cost reductions from IoT-enabled smart hotel rooms can build up over time, saving hotel owners valuable operating capital.

IoT-connected devices can make energy-saving modifications such as dimming or turning off lights and altering the temperature when an occupancy sensor identifies an unoccupied room. HVAC automation in hotels can save up to 30% of total hotel energy consumption.

3. Costs & Operational Efficiency

Hotels may employ far more people than you need due to inefficient operations and obsolete methods.

Statistics show that the Staff-to-Room Ratio can range from 2.5:1 (2.5 full-time staff for every room available) in underdeveloped countries like Brazil and Russia to a ratio of 2:1 in developing countries like China and India (in fact, it is around 1.75:1 in India) to less than 1:1 in developed countries like US, Canada, Australia, UK.

But is this necessary?

With smart hotel automation, hotels can cut through the intermediaries. Usually, guests would contact the front desk with problems, and the front desk would locate the appropriate person.

Hotel automation eliminates the middleman by routing guest requests directly to appropriate staff members, saving you time and money on staffing costs.

Furthermore, energy costs account for a significant amount of operating costs.

You may regulate and monitor energy consumption in your hotel by introducing a wireless and interconnected network of smart, eco-friendly devices, making your hotel more energy-efficient and saving costs even more.

4. Predictive Maintenance

Another benefit of smart automation for hotels is its capacity to predict technical faults with gadgets and make repairs quickly. This enables hotels to respond as soon as possible, minimizing situations where the requirement for maintenance detracts from the customer experience.

Fundamentally, IoT technology allows hotel workers to remotely monitor the performance of electronic gadgets, providing real-time information regarding their status.

This implies that performance faults can be identified before they become critical, and repairs or replacement devices can be installed.

Smart Automation For Hotels Of The Future

The hospitality industry is always looking for innovative methods to improve client satisfaction. Countless innovative IoT technologies in hospitality will emerge in the future years to help hotels improve their technology.

The hospitality sector is transforming, thanks to the rapid pace of innovation and the increased prospects for smart hotel solutions.

Hotels can now provide guests with a more personalized, efficient, and convenient experience thanks to the emergence of smart hotel automation. Smart hotels will soon become the standard since hotel owners want to provide the finest in guest services and current facilities.

Hotels can use automation to track their guests’ preferences and behavior in order to give a more personalized experience. Furthermore, automation can save hotels time and money, with some systems allowing them to save up to 30% on their energy bills.

If you’d like to learn more about smart hotel technologies and how they may benefit your hotel, please contact us for more information.

About SensorFlow

SensorFlow Pte. Ltd. is an award-winning Singapore-based, proptech startup combining the use of smart wireless IoT solutions and AI to help buildings monitor, analyse and automate energy consumption for better productivity, sustainability and energy efficiency. It was founded in 2016 by Saikrishnan Ranganathan and Max Pagel in response to the pressing need for energy optimisation worldwide.

In addition to heating, ventilation and air conditioning (HVAC) management, SensorFlow's solution offers real-time data insights on energy consumption, occupancy trends and guest behaviours. These can be used to enhance the overall guest experience at the room and create better management at the property and portfolio levels as building managers get prompt alerts on faulty equipment. Housekeeping routes can also be optimised in real-time based on room occupancy data.

SensorFlow's retrofit solution, which comprises sensors and proprietary networks, are quick and easy to install in less than 5 minutes per room and with no operational disruptions. Its Pay-As-You-Save model means there are no upfront costs. Alternative agreements can also be provided with a one-time upfront payment for increased savings over time. Hotels are expected to save up to 30 percent in total energy savings and up to 40 percent in maintenance costs.

For more information, please visit:

Keira Mokhtar
Marketing Manager
SensorFlow Pte Ltd.

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