Short Term Rentals – Threat or opportunity?

I recently presented data on how short-term rentals (STR) fit into the market to the HSMAI Revenue Optimization Advisory Board. We discussed how the role of STRs has changed post pandemic.

Data

More of the STR inventory is becoming professionalized, so the experience for consumers is closer to that of a hotel. Some hotel brands are also dabbling in the space. Below are some of the key points I shared.

Professionally managed STR properties are now 71% of hosts.

In some locations the inventory of STRs is at or above the inventory of hotels.

The professional operators have seen a larger share of the revenue growth for STRs.

Key Takeaways from our Discussion

  • Many times, the markets are different between those seeking hotels and those seeking STRs. This can be generational preferences but is mostly situational. Business and short-term travelers generally prefer hotels, while longer term and larger groups often prefer STRs.
  • STR cleaning and other hidden fees are making hotels more competitive. Legislation that requires hotels to have transparent pricing doesn’t apply to STRs, making the STRs more of a risk for consumers.
  • Many consumers appreciate the standards in cleaning, service, fire, and other safety measures that hotels offer over the largely unregulated STR space.

Markets & Performance

Dave Collier joined OTA Insight in December 2018, after serving as General Manager at Thanx, where he played a key role in launching and rapidly scaling the hospitality and retail data analytics provider.

Lighthouse (formerly OTA Insight) is the leading commercial platform for the travel & hospitality industry. We transform complexity into confidence by providing actionable market insights, business intelligence, and pricing tools that maximize revenue growth.

HSMAI is a global organization of sales, marketing, and revenue management professionals representing all segments of the hospitality industry. With a strong focus on education, HSMAI leads the way in identifying and communicating trends in the hospitality industry. Operating as a leading voice for both hospitality and for sales, marketing, and revenue management disciplines, HSMAI connects its members with customers.

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