By Marco Rosso – Country Manager - Spain, SiteMinder
Let's not kid ourselves. As consumers and travellers, we're all quite spoilt.
By Antoine Aubrun – Country Manager - France, SiteMinder
Airbnb's groundbreaking partnership with SiteMinder last year signalled many things for the industry. Topping the list, of course, were the evolving aspirations of two disruptive technology pioneers, and the further blurring of what is traditional and what is alternative accommodation.
By Antoine Aubrun – Country Manager - France
It's almost impossible to read through a hospitality or travel publication these days and not find the latest jaw-dropping statistic on the Chinese traveller market. Here's one: according to The China Outbound Tourism Research Institute (COTRI), the number of overseas trips made within a year by Chinese tourists will exceed 400 million by 2030.
Some hoteliers (brands & management companies) believe that developing tech solutions in-house is cheaper and provides better customization to the hotelier's concrete needs and control over the ongoing maintenance and performance.
The PMS' role as the center of a hotel's technology ecosystem is coming to an end. Crucial guest data sits locked up in today's disconnected data silos, making it very difficult for hotels/brands to optimize and bank in on the 'digital guest journey'.
For over a decade I have heard industry pundits, consultants, other experts, and myself say that the hospitality industry lags behind other industries in innovation, investment, and adoption of new technologies.
One of the Czech Republic's largest hotel chains, CPI Hotels, has engaged SiteMinder, the global hotel industry's leading cloud platform, as it seeks to target a new wave of leisure tourists and broaden its traditional focus on corporate guests.
SiteMinder, the global hotel industry's leading guest acquisition platform, is today launching the Hotel App Store—the first marketplace allowing hotels of all sizes to easily discover, choose and connect applications to their business systems for greater guest experiences and revenue.
NEHÔ Group, the French company that offers a new way of hotel management, is adopting technology by SiteMinder, the global hotel industry's leading guest acquisition platform, to deliver more guests to its managed properties across France and Belgium.
SiteMinder – Sydney, Australia
SiteMinder – London, United Kingdom
SiteMinder – Sydney, Australia
London, UK - One of the Czech Republic's largest hotel chains, CPI Hotels, has engaged the global hotel industry's leading cloud platform, SiteMinder, as it seeks to target a new wave of leisure tourists and broaden its traditional focus on corporate guests.
Muthu Hotels & Resorts is an early beneficiary of a world of new connectivity, connecting Oaky via SiteMinder to increase upsell opportunities.
It's clear hotel operators must become adept in the art of handling online guest reviews in order to stay competitive in today's transparent business landscape. This blog will give you an in-depth guide to managing online reviews at your hotel.