Marketplace
Supplier

dailypoint™

Dailypoint

dailypoint™ is the leading Data Management and CRM platform for demanding individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or WiFi and automatically creates a central and consolidated guest profile. In 350 steps, the data is processed and enriched by means of artificial intelligence (AI) to create a guest profile never seen before.

 The cloud-based SAAS solution consists of 16 modules and is complemented by the dailypoint™ Marketplace with more than 170 solution partners. dailypoint™ not only offers measurable marketing, but also covers the entire customer journey and thus supports all departments within a hotel. The integrated Privacy Dashboard is also the central element for the technical implementation of the GDPR.

 dailypoint™ is headquartered in Munich, Germany and is sold and supported worldwide directly or through its distribution partners D-EDGE and XNProtel.

dailypoint™ consists of three interrelated areas: the dailypoint™ Data Management Platform, the CRM & E-Marketing Suite and Loyalty. Within these three areas dailypoint™ offers 16 modules:

  • Data Laundry
  • Profile Engine
  • Website Connect
  • Privacy Dashboard (GDPR)
  • Campaign Manager (CRM)
  • Voucher System
  • Loyalty Program
  • Event Calendar
  • Online Reputation Management
  • Wallet
  • Booking Manager
  • Message Center
  • Analytics
  • SmartWireless
  • Basic Sales
  • Smart Lists
Products

dailypoint™ Loyalty

Rooms Division – Reservations / Front OfficeAdministrative Departments – Sales & Marketing

dailypoint™ Marketplace

Rooms Division – Reservations / Front OfficeAdministrative Departments – Sales & Marketing
Timeline (89)

Can hospitality integration hubs save our industry from legacy tech nightmares?

By Michael Toedt - Managing Director at Dailypoint Gmbh
NO, absolutely not! Integration platforms are the new marketing buzzword, but like with 99% of all marketing buzzwords, the real needs are different. Don't take me wrong, connectivity hubs are helpful and needed to streamline processes and create more stable and easier data flows between systems, but they are not the heart of the matter.
Expert View24 November

Coquillade Provence Resort & Spa new dailypoint™ Customer

The award-winning 5-star luxury hotel Coquillade Provence Resort & Spa in France is a new customer of dailypoint™, Europe’s leading data management and CRM platform.
Supplier News23 November

How Technology can support Changes in Hotel Guest Expectations

By Michael Toedt - Managing Director at Dailypoint Gmbh
Guest expectations have evolved in recent years especially during the pandemic. The right technology – specifically, a Central Data Management (CDM) system built around a centralized guest profile – can enable hotels to meet these.
Opinion23 November

Is the PMS long overdue?

Traditionally, hotel technology has been complex and fragmented. With a lack of technology integration resulting in a set-up that’s clunky and inefficient at best and non-compliant with data privacy law at worst.
Supplier News22 September

The Ultimate Guide to Hotel CRM & E-Mail Marketing Software from HotelTechReport

Hotel Tech Report launched the “Official Hotel CRM & E-Mail Marketing Software Guide 2022” featuring dailypoint™. The guide is now available free of charge to the entire hotel community, for which – gearing up for the post-Covid hospitality boom – competition will be fierce and new avenues need to be explored.
Supplier News21 September

Is your hotel tech stack ready for ‘Covid revenge travel’?

The phrase ‘revenge travel’ was coined by India’s health ministry after the country’s tourist areas were inundated with people desperate to escape the confines of lockdown just weeks after restrictions were lifted.
Supplier News20 September

Where does the PMS sit in the new technology stack?

By Michael Toedt - Managing Director at Dailypoint Gmbh
What is the reason why hotels exist? The guest! A PMS is a system to manage a property but not to manage a guest otherwise the name would be GMS - Guest Management System. Hotels lost control of their guests, having about 30 profiles for each guest in multiple systems along the customer journey.
Expert View 4 August

Neorcha new dailypoint™ Marketplace Partner

dailypoint™, Europe's leading data management and CRM platform, has acquired Neorcha, renowned hospitality solutions provider and SaaS (Software as a Service) company, as a new Marketplace partner.
Supplier News29 March

dailypoint™ awarded Level III Global Customer Support Certification (GCSC) by Hotel Tech Report

For the investment in tools, processes and strategies, dailypoint™ has now been awarded Level III Global Customer Support Certification (GCSC) by Hotel Tech Report. The certification focuses on the areas of preventive and reactive support, coaching and customer assessment.
Supplier News11 March

dailypoint™ 360° Central Data Management & CRM

dailypoint 360° is the solution for an intelligent Data Management and CRM covering the complete customer journey in one open system.Hotels are currently using a variety of systems to organize and analyze guest data.
Video 5 March
Authors

Robert Selk

Attorney-at-law cofounder of Toedt, Dr. Selk & Coll. GmbH

Michael Toedt

Managing Director at Dailypoint Gmbh
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