Marketplace
Supplier

dailypoint™

Dailypoint

dailypoint™ is the leading Data Management and CRM platform for sophisticated individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or WiFi and automatically creates a central and consolidated guest profile. In 350 steps, the data is processed and enriched by means of artificial intelligence (AI) to create a guest profile never seen before.

 The cloud-based SAAS solution consists of 15 modules and is complemented by the dailypoint™ Marketplace with more than 140 solution partners. dailypoint™ not only offers measurable marketing, but also covers the entire customer journey and thus supports all departments within a hotel. The integrated Privacy Dashboard is also the central element for the technical implementation of the GDPR.

 dailypoint™ is headquartered in Munich, Germany and is sold and supported worldwide directly or through its distribution partners D-EDGE and XNProtel.

dailypoint™ consists of three 3 interrelated areas: the dailypoint™ Data Management platform, the CRM & E-Marketing Suite and Loyalty. Within these three areas dailypoint™ offers 15 modules:

  • Data Laundry
  • Booking Manager
  • Campaign Manager
  • Guest Information System
  • Website Connect
  • Privacy Dashboard
  • Voucher System
  • Loyalty Program
  • Online Reputation Management
  • Profile Engine
  • Smart Wireless
  • Event Calendar
  • Business Intelligence
  • Basic Sales
  • API / Webservice
Products

dailypoint™ Loyalty

Rooms Division – Reservations / Front OfficeAdministrative Departments – Sales & Marketing

dailypoint™ Marketplace

Rooms Division – Reservations / Front OfficeAdministrative Departments – Sales & Marketing
Timeline (77)

Neorcha new dailypoint™ Marketplace Partner

dailypoint™, Europe's leading data management and CRM platform, has acquired Neorcha, renowned hospitality solutions provider and SaaS (Software as a Service) company, as a new Marketplace partner.
Supplier News29 March

dailypoint™ awarded Level III Global Customer Support Certification (GCSC) by Hotel Tech Report

For the investment in tools, processes and strategies, dailypoint™ has now been awarded Level III Global Customer Support Certification (GCSC) by Hotel Tech Report. The certification focuses on the areas of preventive and reactive support, coaching and customer assessment.
Supplier News11 March

dailypoint™ among the Top Rated Hotel Tech Products

Hotel Tech Report has announced the winners in the 2021 HotelTechAwards, based on more than 10,000 hotel software product reviews from verified hoteliers during the competition. The HotelTechAwards are often referred to as "the Grammys of Hotel Tech" and finalists are selected from more than 1,000 of the top technology products around the world.
Supplier News13 January

dailypoint™ expanding: Anjum Hotel Makkah is first Saudi Arabian customer

With the 5-star Hotel Anjum Makkah in the holy city of Mecca dailypoint™ welcomes its first customer in Saudi Arabia. The Anjum offers 1,743 rooms and suites, a unique location and a fantastic view over the pilgrimage city.
Supplier News23 Dec 2020

dailypoint™ market leader among the CRM providers in the German hotel industry

In order to give executives from the individual and chain hotel industry insights into the hotel tech market, the first German Hotel Technology Report was published by Hotelhero in partnership with the German Hotel Association (IHA) and in cooperation with HSMA Deutschland e.
Supplier News11 Dec 2020

CRM - the Central Element of Success

By Michael Toedt - Managing Director at Dailypoint Gmbh
Hardly any industry collects as much data about its customers as the hotel industry. Along the Customer Journey, each guest leaves hundreds, if not thousands, of digital traces. Modern hoteliers, especially in a post-COVID world must be able to make profit from the opportunities data offers.
Special Series 7 Dec 2020

Visioning a Post-COVID Era in CRM & Loyalty

By Michael Toedt - Managing Director at Dailypoint Gmbh
Today every guest generates a massive amount of data. But how can these be used profitably? Modern hoteliers, especially in a post-COVID world, must be able to make profit from the opportunities data offers – also to surpass times of crisis in which manual processes are even less viable due to the lack of staff.
Special Series 1 Dec 2020

Deutsche Hospitality relies on dailypoint

Deutsche Hospitality presented its new loyalty and rewards program "H Rewards" in summer 2020. With the bonus program, Deutsche Hospitality opened up a significantly expanded benefits package for all guests of its five brands.
Supplier News25 Nov 2020

dailypoint™ achieves Level II Global Support Certification

This week, dailypoint™ earned Hotel Tech Report's level II Global Customer Support Certification (GCSC) for its investments into tools, processes and strategies to ensure the ongoing success of its customers across four of the key pillars of the GCSC Rubric including: pre-emptive support, reactive support, coaching and customer validation.
Supplier News22 Oct 2020

dailypoint™ & D-EDGE announce strategic partnership

dailypoint and D-EDGE - part of the Accor Group - are pleased to announce a global strategic partnership combining the CRS of D-EDGE, one of the leading providers of digital solutions for hotels, with the CRM and guest data management platform of dailypoint.
Supplier News17 Dec 2019
Authors

Robert Selk

Attorney-at-law cofounder of Toedt, Dr. Selk & Coll. GmbH

Michael Toedt

Managing Director at Dailypoint Gmbh
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