In part three of our Leading with Hospitality miniseries featuring Taylor Scott, we share how hospitality leaders can recognize team members in an emotionally intelligent way to ensure they feel seen and heard. Taylor also shares examples of environments in which team members recognizing each other breeds more positivity, productivity, creativity, and collaboration.

Stay tuned for the next episode in the miniseries. We will dive into how to create a pandemic-proof employee retention strategy. If you enjoyed this episode, check out Taylor’s book: Lead with Hospitality.

For episodes one and two of our Leading with Hospitality miniseries, or additional information, visit

About Amadeus

Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveller journey and help hospitality providers acquire, service, and retain guests by profitably driving demand and converting them into loyal fans.

Backed by over 30 years of experience, we design open, cutting-edge software to provide the most efficient, trusted, and reliable systems for our customers. With experts in 175+ countries, we have a deep understanding of the hospitality industry and a desire to enable our hotel partners to create memorable guest experiences.

To find out more about Amadeus, visit

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Eric Oppegaard
Manager, Marketing Communications & Programs
+1 407.412.9296

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