Mobile & Contact Free Guest Engagement
- Mobile pre-registration and check-in
- Mobile Prepayment Portal
- Digital Reg Card w/Guest Interactive Updates
- Mobile Housekeeping & Soft Check-In
- Mobile Key App Interfaces
- Kiosk & iPad Self Check-In Interfaces
- Guest & Staff SMS/Text Messaging
- Single Guest Itineraries
- Mobile intake and waiver forms, Spa & Activities
- Mobile Spa Provider schedule
- Overall system integration reducing points of contact
- Mobile Express Check-Out & Tablet Folio Display
- Mobile Guest Surveys Post Check-In & Check-out
- Download Guest Engagement White Paper
Related News
DELETED: Maestro Makes 5 Roadmap Predictions for the Evolution of Hotel Property Management Systems and the Return of Travel
11 January 2022 — MARKHAM, ONTARIO, January 11, 2022 — Hoteliers today are doing a lot more with a lot less. Staffing and budgets continue to shrink while guest demands rise. The only salvation is technology innovation. As the undisputed heartbeat of the hotel, the property-management system must continue to evolve if the asset is to remain strong and withstand future economic attacks.
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Maestro Makes 5 Roadmap Predictions for the Evolution of Hotel Property Management Systems and the Return of Travel
11 January 2022 — Hoteliers today are doing a lot more with a lot less. Staffing and budgets continue to shrink while guest demands rise. The only salvation is technology innovation. As the undisputed heartbeat of the hotel, the property-management system must continue to evolve if the asset is to remain strong and withstand future economic attacks.
Read more
Luxury Galgorm Resort Collection Onboards New Properties with Maestro PMS, Adds Contactless Tools and API Integrations
14 December 2021 — Northern Ireland’s premier luxury Galgorm Resort has been successfully relying on the Maestro Web PMS since 2018. With 125 guestrooms and suites, a first-of-its-kind Thermal Village & Spa, a variety of restaurants and bars, an extensive conference and banquet facility, a championship golf course, the award-winning facility initially sought out Maestro to provide a centralized and rich profile for each guest to support its high volume of bookings, and grow alongside the business as the Galgorm Collection expanded.
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Silver Sponsor Maestro PMS Attends HITEC Virtually; Remodels its Booth to Serve as a Demo Scheduling, Mobile Device Charging, and Refreshment Hub
21 September 2021 — With Canada’s border still closed, Maestro PMS will be present virtually at HITEC Dallas 2021, to be held September 27 to 30 at the Kay Bailey Hutchison Convention Center. In the spirit of hospitality, the trusted long-time provider of Web-browser based cloud and on-premises property-management systems will open its expansive booth to all attendees looking for a sanitized space to relax and socially distance safely.
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Vacation Ownership Management Group SunStream Hotels & Resorts Making a Strong Comeback with Maestro Cloud PMS
13 July 2021 — Although the pandemic has disrupted travel, the vacation rental market is strong. SunStream Hotels & Resorts, operator of eight condo hotels in Southwest Florida, is seeing high occupancy rates with all properties in Fort Myers Beach, Naples, and The Everglades surpassing budget projections and outpacing revenues from prior years.
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Hoteliers Excited About Improved Guest Satisfaction with Maestro’s New GuestXMS Mobile Engagement & Feedback Tool
30 June 2021 — Independent hoteliers operating on Maestro PMS are thrilled to be able to add a new two-way real-time guest engagement module designed to drive guest satisfaction and improve operational efficiencies. Introduced as GuestXMS, and tightly integrated into Maestro, the tool is serving as a comprehensive guest engagement and operational communication hub for hotels, providing enhanced insights into guest needs.
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Benchmark Resorts & Hotels and Maestro PMS Continue Growing Together Over Two Decades
25 May 2021 — “Coming together is a beginning; keeping together is progress; working together is success.” These words, spoken by American industrialist and business magnate Henry Ford, are the ideal representation of the two-decade relationship between Benchmark®, a global hospitality company, and Maestro, the preferred browser based cloud and on-premises property-management system for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups.
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Maestro PMS Integration with HelloShift Brings Seamless Guest Messaging and Comprehensive Hotel Operations
17 May 2021 — Following the impact of the pandemic, hotel guest service and communication is more virtual than ever. The new integration partnership between Maestro PMS and HelloShift brings their mutual clients a Guest Messaging Solution that is simple and intuitive for staff and guests to use.
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Joint Technology Partnership is Streamlining Contactless Check In, Halting Fraudulent Chargebacks, and Boosting Guest and Staff Safety
23 March 2021 — For decades, hoteliers have been challenged with protecting their hotel assets from threats, including fraudulent chargeback claims and guests presenting false identification at check-in. Add to that a climate of social unrest and a global health crisis, and today's hotel operators are finding themselves desperate for digital tools that will boost guest and staff security.
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Luxury Resort Operator Ocean Hotels Group in Barbados Switches to Cloud-Based Maestro PMS Mid Pandemic
2 March 2021 — Exceptional Service is at the heart of operations for Ocean Hotels Group in Barbados, but that is not what the family-owned company of three mixed-use, four and five star luxury resorts felt they were receiving from its previous property-management system provider.
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Maestro Asks: Is Your Current PMS Helping or Hindering Your Reopening Plans?
16 February 2021 — 2021 is a year of disruption. Not only has the hotel business come to a screeching halt in many markets, but travelers are modifying their list of must-haves if operators want them to return, and touchless experiences — such as contactless payments, mobile check-in/out, mobile reservations, mobile keys, and hotel-to-guest text messaging — are topping their list of demands.
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Twin Peaks Lodging Growing and Set to Thrive Through the Pandemic with Maestro PMS
2 February 2021 — Thankfully, the lingering pandemic of 2020 has not devastated every hotel in every market. Twin Peaks Lodge and Hot Springs, located in the tourist town of Ouray, Colorado, is weathering the health and economic crisis quite well due in part to its vast array of outdoor activities and its migration to Maestro PMS.
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DELETED: Maestro PMS Kicking Off New Year with ‘Training Promo Packages’ and Free Contactless Tools and Services
20 January 2021 — Markham, Ontario, January 20, 2021 — To help its clients better navigate the new normal, Maestro has embarked on a training initiative that is helping hoteliers adapt to change and meet the demands of today's vigilant travelers. The provider of cloud and on premises property-management systems to independent and luxury resorts, conference centers, vacation rentals, and multi-property groups is offering a Training Services Package that gives Maestro users the opportunity to experience the full power of its Browser and Windows Version 5.
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Maestro PMS Kicking Off New Year with ‘Training Promo Packages’ and Free Contactless Tools and Services
20 January 2021 — To help its clients better navigate the new normal, Maestro has embarked on a training initiative that is helping hoteliers adapt to change and meet the demands of today's vigilant travelers. The provider of cloud and on premises property-management systems to independent and luxury resorts, conference centers, vacation rentals, and multi-property groups is offering a Training Services Package that gives Maestro users the opportunity to experience the full power of its Browser and Windows Version 5.
Read more
Hotel Henry Urban Resort Conference Center Salutes Maestro PMS Ease of Use, Service and Support
6 January 2021 — In a post pandemic world, only the most service-oriented businesses will survive. Putting customers first, nurturing empathy, being proactive, prioritizing communications, boosting training, and practicing patience must be the fundamental ingredients of a customer service culture in the new normal.
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The Inn at Harbor Shores Waterfront Resort and Condo Residences Leverages Maestro PMS and Intelity Integration to Enhance Contactless Guest Experiences
8 December 2020 — The Inn at Harbor Shores in St. Joseph, Mich., quickly adapted to the coronavirus pandemic as it was unfolding by leveraging an integration between Maestro, the preferred cloud and on-premise Web browser and Windows property-management system for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups, and INTELITY, a leader in end-to-end guest experience technology.
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Maestro to Showcase Multi-Platform Web Browser PMS Options for Independents at CYBER HITEC
25 October 2020 — For the first time, global hoteliers will come together virtually on Tuesday to attend CYBER HITEC, an online hospitality technology conference featuring the brightest minds and hottest hotel technologies from around the world. To show trepidatious travelers that their hotels are safe, operators are realizing there needs to be change, and the urgent transformation of contactless service begins with technology.
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Visioning PMS On-Premise & Cloud Technology in The Post COVID Era | By Warren Dehan
21 August 2020 — Today's hotel operations are about doing more with less and honoring regional social distancing guidelines. Reduced staffing levels means more work is falling to management and executive level teams. This, combined with new social distancing mandates and guest health concerns, is creating the new guest journey, one that relies more on technology than ever before.
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