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School of Hotel Administration at the Cornell SC Johnson College of Business

cornell NEW 2016The School of Hotel Administration at the Cornell SC Johnson College of Business is shaping the global knowledge base for hospitality management through leadership in education, research, and industry advancement. Accredited by the Association to Advance Collegiate Schools of Business (AACSB), the school provides management instruction in the full range of hospitality disciplines, educating the next generation of leaders in the world's largest industry. Founded in 1922 as the nation's first collegiate course of study in hospitality management, the Cornell School of Hotel Administration is recognized as the world leader in its field.
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Leveraging Bike-Share Systems to Improve Guest Experiences and Attract Tourists

Bike-share systems have become a popular method for traveling within a city, and they are rapidly growing in many cities around the world, including New York, Paris, and Shanghai. This rapid growth allows tourists to explore a city on their own, using a communal bike, giving them an essential new way to discover the city.

Implementing Revenue Management in Your Restaurants: A Case Study with Fairmont Raffles Hotels International

In 2015, Fairmont Raffles Hotels International implemented a system-wide revenue management program in its restaurants. Starting with an analysis of baseline data, Fairmont applied a five-step revenue management process to highlight potential revenue-enhancement opportunities.

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Authors

Sheryl Kimes

Professor Services Operations Management at Cornell University

Mary Tabacchi

Professor Emerita, Cornell University's School of Hotel Administration

Jeanne Varney

Lecturer at The Hotel School in the SC Johnson College of Business at Cornell University

David Sherwyn

Professor of Law at Cornell University School of Hotel Administration

Chris K. Anderson

Professor and Director of the Center for Hospitality Research at Cornell

Rohit Verma

Professor at Cornell School of Hotel Administration

Alexis Strong

PhD student at Cornell University

Lina Zhong

Visiting Professor at Cornell

Alison Kanovsky

Cornell Masters of Management in Hospitality 2018

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