The Guest Experience Trends Your Hotel Should Watch for 2026

2026 guests won't just see your hotel, they'll judge your entire brand before they ever hit "Book."

Their behaviours, preferences, and digital habits are shifting fast, and for hoteliers, that means a whole new playbook.

Join us on December 10th at 11:00 AM for a future-focused conversation about what's changing and how your hotel can stay not just relevant, but ahead.

We'll talk about:

• The new ways guests search and choose hotels
• What hybrid travellers actually expect from your property
• How to adapt your spaces, offerings, and messaging for 2026
• The leap from personalisation to predictive experiences (and why it pays off)

Who is joining?

• Thibault Catala, Founder & CEO at Catala Consulting
• Maria Nolze, CX & Hospitality Leader
• Zsuzsanna Albrecht, Hospitality Tech & Revenue Leader
• Mark Evans, Sales Director at Bookboost

If you want clarity on what's coming next, and how to use it to stand out, this conversation is for you.

This webinar is hosted by Bookboost

For more information please contact Casey Zhang