Opinion Articles

From check-in to checkout: How great operators keep every moment on brand

Hospitality is built on execution. Every detail—from the greeting at check-in to the follow-up after checkout—either reinforces your brand promise or erodes it.

4 strategies hoteliers are using to run their social channels

Social media is both an opportunity and a threat for hotels. An opportunity because social selling is becoming a big revenue generator, and social is a space where brand building is endemic.

Budget season 2026: Why digital F&B ordering is your hotel’s best investment

As hotels prepare their budgets for 2026, leaders are under pressure to maximise returns on every investment. Today’s operators are looking for solutions that don’t just cut costs - they drive measurable revenue, streamline operations, and elevate the guest experience.

Today's News

Beyond Luxury: Ori Kafri’s Vision of Human-Centered Hospitality at J.K. Place

Ori Kafri introduces J.K. Place as a family-founded boutique hotel brand that defines "boutique" not by design trends, but by personal, tailor-made hospitality.

Koh Samui Emerges as Asia’s New Integrated Wellness and Sports Destination

Koh Samui is entering a new era as one of Asia’s most dynamic integrated wellness and sports tourism destinations.

U.S. Travel Association: America’s Travel Economy Has Lost $1 Billion—and Counting

It has been one week since the government shutdown began, and Congress has yet to reach an agreement to restore funding—costing America’s travel economy an estimated $1 billion each week in lost spending.

The Rise of the Whycation: Hilton’s 2026 Trends Report Shows Travelers Are Choosing Intentional Itineraries

In the year ahead, travelers are redefining the journey and choosing trips that begin with purpose, not just a place.

Asia Pacific Hotel Operators Confident in Sector’s Resilience in 2026 despite headwinds: JLL

Amidst global economic and geopolitical uncertainty, hotel operators across Asia Pacific expect profitability to remain stable, trending upwards at a moderate level in 2026.

Discovery Awaits as Rosewood Unveils a New Chapter

Rosewood, the ever-evolving collection of remarkable hotels, resorts, and residences, today enters a new era of luxury, defined by personalized and immersive guest experiences, a digital transformation, and a reenergized brand identity.

EuroCHRIE 2025: Three themes defining the future of hospitality & tourism

Hospitality has always been about people, about care, connection, and creating meaningful experiences.

Launch of Connecting Future Leaders in Greece – Interview with George, Aristea and Vasiliki Mamidaki

Bluegr Hotels & Resorts’ next generation joins HSMAI Europe’s Connecting Future Leaders – ahead of the programme’s launch in Greece

Standard Textile and Accor Announce Launch of Mascioni Hotel Collection at Luxury Properties Worldwide

Accor, one of the most prestigious names in luxury hospitality, and Standard Textile Co., Inc. today announced a strategic partnership to provide Mascioni Hotel Collection as the preferred luxury linen provider for a selection of Accor’s luxury brands: Fairmont, Sofitel Legend, Sofitel, and MGallery Collection.

Winners of the Destination of Sustainable Cultural Tourism Awards 2025 revealed

The winners were announced during the Award ceremony that took place in the European Capital of Smart Tourism 2025, Sibiu, Romania, on 2 October 2025.

Melissa Ong Appointed Director, Travel Partnerships - Asia at The Ritz-Carlton Yacht Collection in Singapore, Singapore

Andrew Healy Appointed Senior Vice President at Colliers in Atlanta - GA, USA

Christina Richardson Appointed Director of Sales, Group & Catering at The Ritz-Carlton O‘ahu, Turtle Bay in Kahuku - HI, USA

Berkshires Welcomes First New-Build IHG Property in 20+ years with Grand Opening of Holiday Inn Express & Suites Pittsfield – Lenox – Berkshires

Nobu Hospitality Announces Nobu Hotel and Restaurant Nashville

Announcing Outbound Sedona: a Bold New Retreat Nestled in the Red Rocks

IHG Hotels & Resorts continues Nordic expansion with first property in Iceland

Today's Supplier News

Elevating Hospitality Standards: How RFID is Redefining Linen and Uniform Management

Valk Exclusief selects Apaleo to power group-wide digital transformation across 43 hotels

How Integrated Hotel Technology Complements Distribution Strategies

Mews Launches New Commercial Hub in Dallas to Accelerate Growth

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