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From Search Box to Travel Advisor: IHG’s Kim Smith on the Next Phase of AI Booking - 19 agosto 2026

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Agosto 2026

mar 25 ago The Guest Data OTAs Send You Comes With a Countdown, World Panel Weighs the Human-Free Hotel, Luxury RevPAR Runs 15.9% Ahead lun 24 ago Google Wires Agentic Booking to the GDS, IHG Converts 14 Kyoto Hotels in One Deal, European Booking Windows Compress ven 21 ago AI Can Score Every Visitor on Your Hotel Website in Real Time, Shanghai Built the Terminal Before the Interface, Emerging Markets Build Sales Instincts Luxury Markets Never Could gio 20 ago H1 2026 Was Stronger Than It Looks but Unevenly So, Hotels Are Confusing Having AI with Having a Strategy, Are We Over-Specialising Hotel Marketing?mer 19 ago From Search Box to Travel Advisor: IHG’s Kim Smith on the Next Phase of AI Booking mar 18 ago Proactive Destinations Recover 1.5x Faster from Crises, Fitness Is Becoming a Primary Booking Driver, Your Next Guest May Be a Robot lun 17 ago You Own the Resort but Not Its Guests, Gen Z Finds Hotels Through Influencers Not Search, Your Five Hotel AIs Have Never Met Each Other ven 14 ago AI Agents Are Reading Guest Data to Mark Up Prices and Hotels Get Their Listed Rate, Marriott and Therme Partner on Wellbeing, Disconnection Is the New Luxury gio 13 ago Can AI Ads Become the New Metasearch, Top Hotels Earn EUR257 Per Room from Room Service vs. EUR99 at the Median, the PMS Debate Exposed from the Inside mer 12 ago Tripadvisor and Airbnb Merge Experiences Inventory, ChatGPT Ads Are Live for Hotels at $3-3.50 CPC, Your AI-Edited Copy Is Now Watermarked by Law mar 11 ago U.S. RevPAR Forecast Raised to 4.4% but a Government Shutdown Could Cost $1B a Week, Hospitality Must Go Triple on Materiality, Win the AI Decision Layer in Six Stages lun 10 ago Hotels Are No Longer Selling Rooms, A Great Restaurant Now Sells the Room Upstairs, Independent Hotels Risk Losing AI Bookings by Default ven 7 ago World Cup Added $680M in Incremental U.S. Rooms Revenue, Kill the Sales Hero Culture, Volume Records Obscure the Real Hotel Competition gio 6 ago Booking's Commission Is the Cheapest Thing It Takes from You, Luxury Has Confused Abundance with Value, Is Zero Rate Leakage Actually Possible?mer 5 ago AI Travel Efficiency Is Rising but Bookings Are Not Converting, Travel Agencies Grew Hotel Bookings Twice as Fast as OTAs, AI Containment Failures Are Already Happening mar 4 ago Expedia Acquires AI Travel Planner Layla, Hotel GMs Share What AI Actually Taught Them, Business Travel Hits Record $1.71 Trillion lun 3 ago Five Hotels Take Half of All AI Recommendations, Agentic Booking Has No Commission Answer, Hyatt Q2 RevPAR Up 5.9%

Luglio 2026

ven 31 lug Most Hotel Sales Teams Can Only Harvest Demand, U.S. RevPAR Forecast at 4.5% for 2026, World Cup Reviews Reveal What Guests Actually Noticed gio 30 lug AI Travel Agents Loom as Hospitality's Next Gatekeeper, Accor Grows First-Half Profit in a Soft Market mer 29 lug IHG Launches AI Search Across 7,000+ Hotels, WTTC Shifts Tourism Success from Arrivals to Resident Satisfaction, Canada's Pipeline Hits a Record 345 Projects mar 28 lug Radisson Launches ChatGPT Booking for 1,000+ Hotels, Botanique Cut Staff from 110 to 38 and Hit Profitability by Year Two, Luxury GM Role Is Outpacing Development lun 27 lug Google Is Now Selling Placement Inside the AI Answer, the DMA Already Let Hotels Undercut OTAs and Most Don't Know It, Hilton Tops Brand Value at $19.2B ven 24 lug EU Fined Google €460M for Burying Hotel Search Rivals and Hotels Weren't One of Them, Accor Sells Essendi Stake for €975M, Kempinski Tel Aviv Turned Crisis Into Operating Philosophy gio 23 lug Frictionless Check-In Runs Into a Safety Question, US Pipeline Points to 832 Openings in 2028 mer 22 lug 2026 Is Not About Adding AI to Hotels, World Cup Left 16 Cities Worth of Pricing Lessons, Small Hotels Can Outpace Chains on Tech mar 21 lug Should Hotels Abandon Google Search Because of Zero-Click, Wholesalers Aren't Worried About AI, APAC Hotel Investment Up 54%lun 20 lug The Big PMS Debate: a closed-door discussion between the world's leading PMS CEOs and hotel CIOs ven 17 lug Hotel Connectivity Is Now the Entry Condition for AI Distribution, Simone Puorto Says Hotels Don't Need More Software, Spain Eclipse Bookings Up 76%gio 16 lug Visa Destinations Could Rewrite Hotel Distribution, Direct Booking Rates Stuck Below 15% Because of Checkout Friction, Hotels Lose Value in Plain Sight mer 15 lug Booking Is Building a Machine to Wholesale Your Rooms at Scale, Hotel Satisfaction Hits 30-Year High, Urban Cowboy Built Four Hotels with Zero Marketing mar 14 lug Mews Founder Richard Valtr Opens The Boardroom Reboot, Humanless Hotels Spark a World Panel Debate, Agentic AI Makes Hotels AI-Bookable or Irrelevant lun 13 lug AI Is Confidently Wrong About Your Hotel and the Guest Arrives Believing It, the Org Chart Is a Revenue Problem, AI Shifts Hotels from Pricing to Personalization ven 10 lug Satisfied Guests Don't Come Back, Breaking the Front Desk Costs Less Than Keeping It, U.S. RevPAR Up 10.9%gio 9 lug AI Citation Share Is the New Distribution Battleground, Pertlink Maps 12 Months of AI Engineering Into Hotel Decisions, Europe Arrivals Up 5%mer 8 lug AI Hotel Rankings Change 45% of the Time, One Hotel Per Market Wins the Rest, Robotics Will Split the Industry in Two mar 7 lug Hotels Fail the Guest's Real AI Search Question, Infor Names Google and Anthropic as True PMS Rivals, Meyer Jabara's 24% Turnover Proves Culture Pays lun 6 lug Loyalty Programs May Be the One Asset AI Agents Can't Take, the Application Layer Owns the Guest, Hospitality's Real Question Is Cultural Not Legal ven 3 lug AI Referral Traffic to Hotel Websites Surged 50%+, Fake AI Infographics Are Distorting Hotel Tech Decisions, U.S. RevPAR Climbed 9.6% on World Cup Demand gio 2 lug Marriott Solved the Discovery Problem by Trading One Intermediary for Another, Middle East Tensions Put $600M Daily at Risk, Radisson Launches Real-Time AI Price Matching mer 1 lug Hotel Chains Built AI for the Traveler Who Comes to Them First. That Traveler Is Leaving.

Giugno 2026

mar 30 giu AI-Native Distribution Is the One Thing Google Won't Build, Bed Bug Safety Beats Cleanliness as Top Booking Concern, Guest Identity Is Hospitality's Real AI Gap lun 29 giu Pride Beyond June: Building Hospitality Where Everyone Feels Welcome ven 26 giu World Cup Demand Lifts San Francisco RevPAR 80%, Dutch Guests Choose Lower Rates Over Amenities gio 25 giu OTAs Move to Harvest the AI Discovery Layer Hotels Are Building, Marriott Signs 10 Hotels in Saudi Arabia mer 24 giu Travellers Trust AI to Browse But Not to Book, Marriott Plans 100 Hotels in Greater China mar 23 giu AI Can Find Your Hotel But Won't Recommend It, Low Turnover Masks Rising Disengagement lun 22 giu AI Hospitality Alliance Launches to Steer Adoption, Free Breakfast Earns BWH £13.1M ven 19 giu Hotels Are Legally Liable for Their AI's Mistakes, Hotels No Longer Set Their Own Prices, HITEC 2026 Closes with 6,100 Attendees gio 18 giu HITEC Day Three Reveals What Hotel CIOs Actually Think, Hospitality Law Is Catching Up to People-First Values, Q1 Labor Data Shows Hotels Getting Leaner mer 17 giu Marriott Launches Ask Bonvoy AI Search for 283M Members, HITEC Leaves Industry Both Thrilled and Unsettled, WhatsApp Is Killing Hotel Operations mar 16 giu 2026 Hotel Yearbook Launches at HITEC, Only 16% of Hotels Appear in AI Recommendations, AI vs. Staffing Reaches a Breaking Point lun 15 giu Michael Levie Says Hotels' Real Problem Is Humans Acting Like Robots, AI Visibility Tools Multiply at HITEC, Wellness Economy Hits $6.8T ven 12 giu Most Hotels Are Invisible to AI, 52% of UK Travelers Now Plan Trips with AI, Commercial Leaders Resist Adoption gio 11 giu In2 Consulting Acquires 50% of Hospitality Net, Marriott Hits 10,000 Properties, Hotels Still Invisible to AI mer 10 giu Hotels Deploy AI Without Fixing Operations, U.S. RevPAR Grows 4.4%, Domestic Travel Surges 21%mar 9 giu Will AI Eat Hospitality Tech by 2030, Lighthouse Launches an AI Teammate, 41M Arrivals at Risk from EU Border Delays lun 8 giu OTAs Are Funding the AI That Replaces Them, Hotels Watch the Wrong Clock, Two HN Interviews on Leading Differently ven 5 giu U.S. RevPAR Up 6.5%, Business Travel Hit a Record $538B, SiteMinder Bets on Infrastructure gio 4 giu Hilton Says Human Leadership Beats AI for Engagement, IHG Launches ChatGPT Booking, China T&T Heads for $3.5T mer 3 giu EHL HumanX: Three Voices on What Technology Can't Replace, UK Labour Costs Outpace Revenue, Pricepoint Raises $6.6M mar 2 giu Agents Will Decide Where Bookings Land, U.S. Forecast Raised Again, Europe's Small Hotels Are Falling Behind lun 1 giu Travel Queries Tripled in Length, U.S. RevPAR Forecast Raised, CBP Cuts Would Cost $8B

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