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Luxury Travel

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Customer service excellence in the luxury segment: How to stand out

The luxury sector is growing steadily and creating great opportunities for brands to enter the market or grow their audience. But it’s no longer all about being flashy and pricey, today’s luxury shopper is more influenced by personalization, innovat...

Breandan Ritaine
Breandan Ritaine
Junior Consultant at EHL Hospitality Business School (EHL)
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EHL
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