Information Overload Causing Frequent Basket Abandonment in Retail, Consumer Goods and Travel Purchases, Accenture Research Reveals
Performance

Information Overload Causing Frequent Basket Abandonment in Retail, Consumer Goods and Travel Purchases, Accenture Research Reveals

The research, based on a survey of 19,000 consumers across 12 countries highlights the issue of ‘information overload’, with 73% of consumers feeling inundated by too much choice and 75% saying they are bombarded by advertising, resulting in 74% aba...

Accenture
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Information Overload Causing Frequent Basket Abandonment in Retail, Consumer Goods and Travel Purchases, Accenture Research Reveals 1 May 2024AccentureConsumer Trends
Information Overload Causing Frequent Basket Abandonment in Retail, Consumer Goods and Travel Purchases, Accenture Research Reveals
Performance

Customer Satisfaction Climbs Again as Travel Industry Rebounds to Pre-Pandemic Levels, ACSI® Data Show

If last year’s industrywide customer satisfaction improvement pointed to the travel industry returning to normal, then this year’s marks confirm it: Travel is back!

The American Customer Satisfaction Index (ACSI)
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Guest Experience
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Customer Satisfaction Climbs Again as Travel Industry Rebounds to Pre-Pandemic Levels, ACSI® Data Show24 April 2024The American Customer Satisfaction Index (ACSI)Consumer Trends
Customer Satisfaction Climbs Again as Travel Industry Rebounds to Pre-Pandemic Levels, ACSI® Data Show
Deloitte: Key forces reshaping the travel and tourism industry
Performance

Deloitte: Key forces reshaping the travel and tourism industry

Economic, social, and technological shifts are pushing the travel industry toward seismic change. Learn more about these key changes, their implications on the future of travel, and how travel and tourism companies can adapt to meet evolving travele...

Deloitte Development LLP
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Deloitte: Key forces reshaping the travel and tourism industry12 April 2024Deloitte Development LLPConsumer Trends
Deloitte: Key forces reshaping the travel and tourism industry
Performance

U.S. Travel Uptick: Three-quarters Of Americans Plan To Take A Trip In The Next Year

The travel industry continues to boom, with a significant increase in travel intentions among U.S. adults in 2024 according to new research from MMGY Travel Intelligence. In the latest edition of the firm’s Portrait of American Travelers® study, thr...

MMGY Global
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U.S. Travel Uptick: Three-quarters Of Americans Plan To Take A Trip In The Next Year 3 April 2024MMGY GlobalConsumer Trends
U.S. Travel Uptick: Three-quarters Of Americans Plan To Take A Trip In The Next Year
Deloitte: Concern Around Rising U.S. Prices is not Fading and Likely Weighs on Americans’ Sense of Financial Well-being
Performance

Deloitte: Concern Around Rising U.S. Prices is not Fading and Likely Weighs on Americans’ Sense of Financial Well-being

A consumer’s sense of personal financial well-being likely forms the bedrock for spending behavior — from their approach to budgeting, to what they buy at the grocery store, how they plan their vacations, and when they buy a car. In its fourth year,...

Deloitte Development LLP
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Deloitte: Concern Around Rising U.S. Prices is not Fading and Likely Weighs on Americans’ Sense of Financial Well-being29 February 2024Deloitte Development LLPConsumer Trends
Deloitte: Concern Around Rising U.S. Prices is not Fading and Likely Weighs on Americans’ Sense of Financial Well-being
Performance

Hotels poised for strong holiday season fueled by business travel uptick

The business outlook for hotels remains strong for the remainder of 2023 thanks to an uptick in business travel and a healthy preference among business and leisure travelers to stay in hotels.

American Hotel & Lodging Association (AHLA)
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Business Travel
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National & International Policy
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Hotels poised for strong holiday season fueled by business travel uptick17 November 2023AH&LAConsumer Trends
Hotels poised for strong holiday season fueled by business travel uptick
Performance

Introducing Further Forecast: Design Hotels’ Inaugural Annual Trend Report

In the inaugural Further Forecast trend report by Design Hotels, we define six key themes over 158 pages of actionable insights, case studies, and interviews that will transform the industry in 2024 and beyond—and the way we travel today, tomorrow, ...

Marriott International, Inc.
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Design Hotels
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Introducing Further Forecast: Design Hotels’ Inaugural Annual Trend Report11 October 2023MarriottConsumer Trends
Introducing Further Forecast: Design Hotels’ Inaugural Annual Trend Report