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Shiji releases Q3 2025 Guest Experience Benchmark: Global satisfaction climbs, but 3-star hotels lead the charge

Shiji, the global leader in hospitality technology, has announced the release of its Q3 2025 Guest Experience Benchmark, revealing continued growth in global guest satisfaction alongside evolving trends in how travelers’ rate and review their stays.

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Shiji releases Q3 2025 Guest Experience Benchmark: Global satisfaction climbs, but 3-star hotels lead the charge20 October 2025ShijiReputation Management
Shiji releases Q3 2025 Guest Experience Benchmark: Global satisfaction climbs, but 3-star hotels lead the charge
Supplier News

Estonia raises national guest satisfaction by turning guest reviews into actionable insights with Reviewpro Reputation

Shiji, the global leader in hospitality technology, today announced that Visit Estonia has successfully improved national guest satisfaction by leveraging Reviewpro Reputation to unify feedback from more than 170 online review sources.

Shiji Group
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Information Technology
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Estonia raises national guest satisfaction by turning guest reviews into actionable insights with Reviewpro Reputation21 August 2025ShijiReputation Management
Estonia raises national guest satisfaction by turning guest reviews into actionable insights with Reviewpro Reputation
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Customer Alliance introduces AI Insights: discover growth opportunities in guest feedback instantly

Hotels are generating more guest feedback than ever, with the number of reviews continuing to rise across platforms. Recent data from Customer Alliance shows that review volume in July 2025 was 5.4% higher than in July 2024, reflecting how quickly g...

Customer Alliance
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Innovation
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Customer Alliance introduces AI Insights: discover growth opportunities in guest feedback instantly20 August 2025Customer AllianceReputation Management
Customer Alliance introduces AI Insights: discover growth opportunities in guest feedback instantly
Supplier News

For-Sight CRM Expands Strategic Partnership with GuestRevu

For-Sight, a leading provider of CRM and marketing solutions for the hospitality industry, is proud to announce the expansion of its partnership with GuestRevu, the multi-award-winning guest feedback and reputation management platform. As part of th...

GuestRevu
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Property Technology
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For-Sight CRM Expands Strategic Partnership with GuestRevu23 July 2025GuestRevuReputation Management
For-Sight CRM Expands Strategic Partnership with GuestRevu
Supplier News

The Commercial Strategy Disconnect: Is Your Digital Strategy Driving Hotel Profit or Just Activity?

In today’s competitive landscape, the goal isn’t just to be busy, it’s to be profitable. As a commercial leader, you’re focused on the big picture: optimizing revenue, driving direct bookings to reduce acquisition costs, and building a brand that co...

Lodging Interactive
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The Commercial Strategy Disconnect: Is Your Digital Strategy Driving Hotel Profit or Just Activity?24 June 2025Lodging InteractiveReputation Management
The Commercial Strategy Disconnect: Is Your Digital Strategy Driving Hotel Profit or Just Activity?
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Sojern and HotelKey Launch Market Leading Real-Time Guest Feedback Integration During HITEC 2025

Sojern, the leading digital marketing platform built for hospitality, and HotelKey, a leading next-generation Property Management System (PMS) provider, today announced the launch of a market-leading real-time guest feedback integration. This native...

Sojern
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Sojern and HotelKey Launch Market Leading Real-Time Guest Feedback Integration During HITEC 202518 June 2025SojernReputation Management
Sojern and HotelKey Launch Market Leading Real-Time Guest Feedback Integration During HITEC 2025
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New NPS Strategy Playbook Helps Hotel Leaders Turn Guest Loyalty into Measurable Growth

In an industry where guest experience is the ultimate currency, a new resource is making it easier than ever for hospitality professionals to convert customer sentiment into smarter decisions and stronger revenue.

Lure Agency
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Revenue Management
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New NPS Strategy Playbook Helps Hotel Leaders Turn Guest Loyalty into Measurable Growth16 June 2025Lure AgencyReputation Management
New NPS Strategy Playbook Helps Hotel Leaders Turn Guest Loyalty into Measurable Growth
Supplier News

Faster, Safer, Smarter: Why Hoteliers Choose GuestRevu AI Over ChatGPT

Responding to guest feedback quickly and professionally isn’t just a nice-to-have; it’s essential for maintaining your reputation and building guest loyalty, not only with the guest who took the time to give you feedback, but (in the case of online ...

GuestRevu
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Faster, Safer, Smarter: Why Hoteliers Choose GuestRevu AI Over ChatGPT10 June 2025GuestRevuReputation Management
Faster, Safer, Smarter: Why Hoteliers Choose GuestRevu AI Over ChatGPT
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Lodging Interactive Introduces AI-Signals for Commingle Guest Review Responses

Lodging Interactive, the award-winning digital marketing agency serving the hospitality industry for over two decades, today announced the launch of Commingle AI Signals. This powerful new service increases a hotel’s visibility in GenAI-powered sear...

Lodging Interactive
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Lodging Interactive Introduces AI-Signals for Commingle Guest Review Responses30 May 2025Lodging InteractiveReputation Management
Lodging Interactive Introduces AI-Signals for Commingle Guest Review Responses