Recovering Lost Revenue: A Hotel Operator’s Guide to Financial Reconciliation
White Paper

Recovering Lost Revenue: A Hotel Operator’s Guide to Financial Reconciliation

Revenue leakage is one of the most overlooked challenges in hospitality finance. Overpaid OTA commissions, mismatched credit card transactions and chargebacks often go unnoticed, and drain profits every day.

Otelier
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Property Technology
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Revenue Management
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Finance & Accounting
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Big Data
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Recovering Lost Revenue: A Hotel Operator’s Guide to Financial Reconciliation17 September 2025OtelierRevenue Management
Recovering Lost Revenue: A Hotel Operator’s Guide to Financial Reconciliation
Profit Under Pressure: The New Blueprint for Smarter, Leaner Hotel Operations
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Profit Under Pressure: The New Blueprint for Smarter, Leaner Hotel Operations

In 2025, hotel profitability is being squeezed from both sides. Labor costs are rising. Consumer demand is flattening. And owners and operators are under increasing pressure to reduce operating costs – without sacrificing the guest experience.

Otelier
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Information Technology
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Revenue Management
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Finance & Accounting
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Profit Under Pressure: The New Blueprint for Smarter, Leaner Hotel Operations22 May 2025OtelierRevenue Management
Profit Under Pressure: The New Blueprint for Smarter, Leaner Hotel Operations
Hotel Budgeting & Forecasting Software Buyer’s Guide
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Hotel Budgeting & Forecasting Software Buyer’s Guide

The Hotel Budgeting & Forecasting Software Buyer’s Guide equips hoteliers with the knowledge they need to evaluate modern solutions and optimize their budgeting and forecasting processes. Discover the technology, strategies, and features that will h...

Otelier (formerly myDigitalOffice)
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Property Technology
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Revenue Management
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Management Companies
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Finance & Accounting
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Hotel Budgeting & Forecasting Software Buyer’s Guide19 March 2025Otelier (formerly myDigitalOffice)Revenue Management
Hotel Budgeting & Forecasting Software Buyer’s Guide
White Paper

The Impact Of Contact Centers In The Hospitality Industry

The travel and tourism industry represents one of the most important sectors in the economy. It is a highly competitive sector that relies on customer engagement and service that exceeds customer expectations. The most successful organizations find ...

ComOps
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Property Technology
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CRM & Loyalty
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Lodging Industry
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The Impact Of Contact Centers In The Hospitality Industry 5 September 2023ComOpsRevenue Management
The Impact Of Contact Centers In The Hospitality Industry
White Paper

Lies, Damned Lies And Call Center Statistics

It was Benjamin Disraeli who famously decried the three kinds of untruths – “lies, damned lies, and statistics”. And, as we know, middle managers (the good ones, anyway), have long been notorious for coming up with all kinds of statistics to tell ex...

ComOps
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Property Technology
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Lodging Industry
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Guest Experience
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Lies, Damned Lies And Call Center Statistics 4 September 2023ComOpsRevenue Management
Lies, Damned Lies And Call Center Statistics
White Paper

Forecast Accuracy: Why Mape?

Yield management allows hotels to manage the capacity of their rooms more profitably, and the accuracy of statistical forecasting determines how useful it will be. Inaccurate forecasts can result in decreased revenue, earnings, and operational chall...

ComOps
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Revenue Management
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CRM & Loyalty
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Finance & Accounting
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Big Data
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Forecast Accuracy: Why Mape? 1 September 2023ComOpsRevenue Management
Forecast Accuracy: Why Mape?
White Paper

Advantages To Outsourcing Your Contact Center Operations

In today’s highly competitive business landscape, companies need to focus on delivering excellent customer service to remain relevant and profitable. One way to achieve this is by outsourcing your contact center operations to a reliable third-party ...

ComOps
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Revenue Management
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CRM & Loyalty
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Lodging Industry
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Guest Experience
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Advantages To Outsourcing Your Contact Center Operations29 August 2023ComOpsRevenue Management
Advantages To Outsourcing Your Contact Center Operations
White Paper

Best Practices For Optimized Contact Center Operations

A well-managed contact center is essential for delivering exceptional customer service and maintaining customer satisfaction. Whether you’re looking to improve your existing contact center or set up a new operation, these best practices and tips wil...

ComOps
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Property Technology
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Revenue Management
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Lodging Industry
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Chatbots, Robotics & AI
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Best Practices For Optimized Contact Center Operations28 August 2023ComOpsRevenue Management
Best Practices For Optimized Contact Center Operations