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Why “smart hotels” shouldn’t become soulless hotels?

Digital transformation in hospitality, from mobile check-ins, digital keys, to IoT-powered smart rooms, is accelerating. According to a 2025 report from Oracle Hospitality + Skift, about 34 % of hoteliers said they are “already heavily invested” in ...

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Why “smart hotels” shouldn’t become soulless hotels? 8 December 2025GCSTIMESGuest Experience
Why “smart hotels” shouldn’t become soulless hotels?
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Unlocking Holiday Magic: When Creativity Transforms the Everyday

Holiday creativity has arrived, bringing a wave of playful imagination into our space. Suddenly, everyday items are transformed into something unexpected, delightful, and wonderfully festive. Around here, nothing is quite what it appears to be at fi...

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Unlocking Holiday Magic: When Creativity Transforms the Everyday 5 December 2025GCSTIMESGuest Experience
Unlocking Holiday Magic: When Creativity Transforms the Everyday
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How Hotels Are Blending Sustainability With Local Heritage, Craftsmanship & Culture

As sustainability moves from a “nice-to-have” to a core expectation, some of the most innovative hotels and resorts are proving that green design can be deeply cultural, artistic, and locally rooted.

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How Hotels Are Blending Sustainability With Local Heritage, Craftsmanship & Culture 4 December 2025GCSTIMESGuest Experience
How Hotels Are Blending Sustainability With Local Heritage, Craftsmanship & Culture
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Unlocking the power of mobile ordering: IRIS reveal revenue and efficiency insights from 4 million orders

Mobile ordering has fast evolved from a convenience to an expectation. Guests increasingly want the freedom to order when and how they wish, and hotels are reaping the rewards. From higher guest spend to smoother operations, mobile ordering has beco...

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Unlocking the power of mobile ordering: IRIS reveal revenue and efficiency insights from 4 million orders
by Graham Rushin
2 December 2025IRIS Software SystemsGuest Experience
Unlocking the power of mobile ordering: IRIS reveal revenue and efficiency insights from 4 million orders
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HCN to Showcase Breakthrough Business Model at Nevada Hotel & Lodging Assn. Tech Conference

The Hotel Communication Network (HCN) will showcase its breakthrough business model that allows leading hoteliers in major centers to acquire leading edge tablet technology free of charge this week at the third annual Nevada Hotel & Lodging Associat...

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HCN to Showcase Breakthrough Business Model at Nevada Hotel & Lodging Assn. Tech Conference 1 December 2025Hotel Communication Network Inc. (HCN)Guest Experience
HCN to Showcase Breakthrough Business Model at Nevada Hotel & Lodging Assn. Tech Conference
Supplier News

When Your Sustainable Products Start Acting Like Hotel Staff…

In the hospitality industry, achieving sustainability is often viewed as a complex challenge, one that requires coordination, consistency, and commitment across departments. Interestingly, many of the sustainable products we introduce into hotel env...

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When Your Sustainable Products Start Acting Like Hotel Staff… 1 December 2025GCS TIMES GROUP COMPANY LIMITEDGuest Experience
When Your Sustainable Products Start Acting Like Hotel Staff…
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GSTC in Practice: How We Support Hotels in Presenting Cultural Heritage & Local Culture in Meaningful, Responsible, and Traceable Ways

GSTC Section C recognizes that sustainability goes beyond the environment, as it includes protecting cultural heritage, strengthening local identity, and ensuring respectful guest–community engagement. Hotels are required to show how they interact w...

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GSTC in Practice: How We Support Hotels in Presenting Cultural Heritage & Local Culture in Meaningful, Responsible, and Traceable Ways27 November 2025GCS TIMES GROUP COMPANY LIMITEDGuest Experience
GSTC in Practice: How We Support Hotels in Presenting Cultural Heritage & Local Culture in Meaningful, Responsible, and Traceable Ways