Industry Update
Supplier News24 April 2014

Is Your Hotel Website Responsive to Meet Google Requirements and Boost SEO?

Lodging Interactive, named among the best interactive agencies worldwide for its excellence in website design, is assisting hoteliers by building responsive mobile websites

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Is Your Hotel Website Responsive to Meet Google Requirements and Boost SEO?

When Google talks, hotel marketers need to listen, especially when it comes to responsive website design. With mobile traffic gaining market share month after month, hotels need to ensure their desktop versions of their websites are optimized for smaller screens and deliver fast loading times. Lodging Interactive, the interactive and social media marketing agency exclusively servicing the hospitality industry and winner of numerous prestigious awards for its website design services, says the more responsive a hotel website, the higher its SEO rankings on Google, and the easier it will be to maintain.

"SEO is a core component of any business' digital marketing strategy, and as such Google has gone so far as to call responsive web design an industry best practice," said DJ Vallauri, Lodging Interactive Founder and President. "For hotels, this means keeping content on one website and one URL, making it much easier for travelers to share, interact with, and link to than content that lives on a separate mobile site. Some hotels have learned quickly that trying to build separate sites for mobile and tablet environments (all while trying to maintain their existing PC site) is exhaustive for staff, and it presents potential duplicate content issues with Google which negatively effects organic search engine results."

Responsive websites turn visitors into customers. According to a study conducted by Sterling Research and SmithGeiger for Google:

  • 96% of consumers say they've encountered sites that were clearly not designed for mobile devices
  • 75% of users prefer a mobile-friendly site
  • 67% of users are more likely to buy from a mobile-friendly site
  • 61% of consumers say that they'd quickly move onto another site if they didn't find what they were looking for right away on a mobile site.
  • 52% of users said that a bad mobile experience made them less likely to engage with a company
  • 50% of people said that even if they like a business, they will use them less often if the website isn't mobile-friendly
  • 48% of users say they feel frustrated and annoyed when they get to a site that's not mobile-friendly

and if the site didn't work well on their smartphones, it made them feel like the company didn't care about their business

"This research confirms that mobile users actively seek out and prefer to engage with mobile-friendly, responsive sites," Vallauri said. "Travelers attitudes about your hotel can quickly and easily be shaped by mobile site experiences. Having a great mobile site is no longer just about making a few reservations; it's become a critical component of building a strong brand image, nurturing customer loyalty, and making the hotel's mobile strategy work for the property and the brand."

Consider this scenario: A potential hotel guest searches for your hotel on their smartphone during a lunch break at work. They find your site, and your hotel has exactly the accommodations and amenities they're looking for, so the traveler decides to continue researching your hotel using the site when they get home. Except, when they get home, they will use their desktop instead of their smartphone. If the hotel's site is responsive, the potential guest will have a positive user-experience when transitioning from mobile to desktop because they will view the same site on their desktop as they did on their smartphone. On the other hand, if the site is a dedicated mobile site, this person may not find the same content they viewed on their mobile site.

"The beauty of responsive web design is that a responsive website can provide a great user-experience across many devices and screen sizes," Vallauri said. "Since it's nearly impossible to anticipate all the devices and screen sizes guests will use to access your site, hotel marketers need to ensure that the mobile site works well regardless of these variables to provide a better and more consistent user-experience. Having to build a separate mobile site that is designed for a specific device and screen size is simply a waste of staff time and it doesn't enhance the user experience.

"Having a separate desktop and mobile site also requires having separate SEO campaigns," he said. "Hotels have enough trouble managing their main website, let alone having to update and orchestrate multiple versions with multiple SEO campaigns. For these reasons, Lodging Interactive is offering to build a responsive mobile website on each hotel's behalf. We will leverage our award-winning talent build a site that is responsive, dynamic and streamlined for mobile users."

About Lodging Interactive

Since 2001 Lodging Interactive has been a leading provider of digital marketing services to the hospitality industry.

The Company is an HSMAI Adrian Award winner and has won awards from the International Academy of Visual Arts, Interactive Media Awards, Horizon Interactive Awards, Web Marketing Association, Academy of Interactive & Visual Arts, and Travel Weekly"s Magellan Awards have recognized Lodging Interactive as an industry leader.

Lodging Interactive customers include over 65 hotel management companies and nearly 700 hospitality properties worldwide. Properties include luxury independent hotels and resorts as well as branded properties from nearly every major brand.

Lodging Interactive is the parent company of CoMMingle:Engage, the Company"s social media marketing, and reputation management division which serves hundreds of hotels, restaurants, spas, and management companies.

In 2020, the Company developed the hospitality industry"s first Facebook Messenger-based SMERF Lead Sales System, RFPAssist, designed to drive hotel group and event business.

Additionally, the Company provides subscription-based website development and digital marketing services through its HotelSiteXPRESS offering. The subscription-based service is based on a "pay-as-you-go" model and requires no capital investment on the part of the hotel.

Lodging Interactive"s corporate office is located nearby New York City, in Parsippany, NJ and it maintains satellite offices in Sydney, Australia, and London, England.

The Company"s mailing address is Lodging Interactive, 900 Lanidex Plaza, Suite 242, Parsippany, NY 07054, USA.

For more information, please contact [email protected], 877-291-4411 ext. 704 or visit the company"s websites and

DJ Vallauri
President & Founder
Phone: +1 877 291 4411
Fax: +1 877 833 7375
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