Worldhotels Uses TrustYou to Promote Hotels with Excellent Traveler Reviews
Worldhotels website and newsletters feature TrustScores and promote hotels with the highest traveler ratings
A hotel's TrustScore is a number rating (out of a possible 100) based on an aggregate of verified reviews from across the web; they take into consideration everything from service and room design to amenities and location. In addition to promoting their hightest rated hotels, the Worldhotels website worldhotels.com features TrustScores and the number of total reviews that score is based on for each and every one of their properties.
"Verified traveler reviews from trusted sources are the new benchmark of performance, and Worldhotels is embracing them fully. Using TrustScores as a promotional tool makes such good sense for travelers who closely follow the brand. It's an easy way for Worldhotels to say 'We know we're excellent, but the proof is in what our travelers around the world have to say,'" says TrustYou CEO Benjamin Jost.
TrustYou provides a host of options for hotels to take advantage of their big data solutions – TrustYou's Meta-Reviews™ can be accessed via API and distill traveler comments down to a verified review summary; the reputation monitoring and guest survey solutions are used to positively influence the hotel's reputation by fixing operational problems and by responding to online travel reviews across all travel sites.
- Worldhotels is a global brand that brings together some of the world's most unique independent hotels. With the tagline "Where Discovery Starts" it targets savvy business and leisure travellers that seek an authentic and local experience when choosing a hotel. Worldhotels now offers almost 500 hotels in 250 destinations and 65 countries worldwide.
- With over 40 years of excellence in the industry, the company's mission is to provide access to 4 and 5 star hotels of character and distinction. Each hotel in the Worldhotels portfolio has been carefully selected to ensure it meets the group's strict quality standards. Each hotel is measured against over 1,000 quality criteria every year.
- Guests can also earn points with the group's own loyalty programme, Worldhotels Peakpoints (worldhotels-peakpoints.com), and redeem them for hotel vouchers. Alternatively, they can collect miles for eligible stays thanks to an extensive list of 26 frequent flyer programmes of the world's premier international carriers. Air France, Cathay Pacific, Lufthansa, United Airlines are just some of the partners that make earning miles with Worldhotels easy.
- Through a comprehensive range of services that includes global marketing, sales, training, e-commerce and state-of-the-art distribution and technology, Worldhotels backs independent hotels with the power of a global brand while allowing them to retain their individual character and identity. In addition to its classic "affiliation model", the group offers independent hotels a soft franchise branding solution which is the perfect alternative to standard franchise contracts.
For reservations or information, visit worldhotels.com. Images are available in the "news & press" section of worldhotels.com or from email@example.com.
Senior Marketing Manager
Phone: +49 89 55 27 35-116
TrustYou, the world's largest guest feedback platform, provides hotels with insights to improve their guest experience and market to future guests. Guest feedback informs 95% of booking decisions, and TrustYou's guest feedback platform incorporates hundreds of millions of hotel reviews, surveys, social comments, and direct messages through SMS, email, Facebook Messenger and more. This information is analyzed along each step of a traveler"s journey, including booking and pre-stay queries, real-time guest request, and post-stay feedback, to generate actionable insights for 500,000 hotels. TrustYou"s platform is made up of various components, including TrustYou Meta-Reviews*, verified global review summaries displayed on travel and search sites like Google, KAYAK, and Hotels.com; TrustYou Messaging, real-time guest messaging service; TrustYou Stars, an advanced guest satisfaction survey tool; TrustYou Analytics, the world"s leading online reputation management tool and the accompanying app TrustYou Radar. PMS, CRM, IBE and other hotel software providers can make use TrustYou Connect, a partner program to integrate TrustYou"s guest feedback platform with its products to help their hotel clients to positively influence every stage of the guest journey. Find more information on TrustYou and the guest feedback platform at www.trustyou.com.
*TrustYou Meta-Reviews only contain verified reviews and do not include reviews from TripAdvisor