TrustYou Meta-Reviews Added to Skyscanner Hotel Travel Search
TrustYou continues to roll out Meta-ReviewsTM to travel sites across the world, including the latest integration with Skyscanner. Skyscanner prides itself on providing a comprehensive yet simple approach to travel, and TrustYou enhances this mission by providing a straightforward, accessible, and useful visual of verified hotel reviews distilled from sites worldwide.
"Skyscanner's hotel search helps consumers search for, compare and book accommodation with ease, displaying unbiased results with the best rates. We've made hotel search simple, with clever features, great imagery, traveller reviews and an uncluttered user experience. We have now enhanced the presentation of traveller reviews with the integration of Trust You Meta-Reviews. The enhanced reviews will now give our users greater depth of information before they make a decision." said Nikhil Gupta, Director of Hotels and Car Hire at Skyscanner.
With the click of a button, travelers are offered an overview of how the hotel ranks overall based on all reviews about the property, as well as how the hotel appeals to different categories of traveler (couples, solo travelers, and so forth). Additionally, essential areas of interest are covered in greater detail, from rooms and amenities to location and dining, and each category has its own rating along with comments from actual travelers.
Benjamin Jost, CEO and Co-Founder of TrustYou, noted, "Meta-ReviewsTM are confidence builders. They make the travel path to purchase more efficient and give travelers a sense of trust in their decisions. Intermediaries, such as Skyscanner benefit when the traveler also extends that trust to the travel search site and becomes a long-term user."
In addition to its Meta-ReviewTM API, TrustYou also provides hotels with comprehensive reputation management tools in which they can measure and influence the exact same data that is displayed on travel sites such as Skyscanner, as well as unlimited post-stay surveys and marketing widgets.
For more information about TrustYou's online reputation management solutions, please contact Margaret Ady at [email protected].
About TrustYou
TrustYou is an AI-first, global hospitality platform. Since 2008, hospitality brands from around the world have used TrustYou to transform guest feedback, customer data, and automated interactions into revenue-generating opportunities.
- Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences. Improve service quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market your reputation.
- Customer Data Platform (CDP): AI-powered customer data management for more direct bookings. Merge and master your customer data to transform insights into effective marketing, personalized journeys, and higher lifetime value.
- AI Agents: Build your AI agents to boost productivity. Agents are available 24/7 with instant personalized recommendations and answers for frequent direct bookings and lower operational costs.
Learn more at www.trustyou.com.
Katharina Heitmann
Marketing Director
+49 89 54 80 29 25
