Industry Update
Supplier News17 August 2015

TrustYou Meta-Reviews Added to Skyscanner Hotel Travel Search

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TrustYou continues to roll out Meta-ReviewsTM to travel sites across the world, including the latest integration with Skyscanner. Skyscanner prides itself on providing a comprehensive yet simple approach to travel, and TrustYou enhances this mission by providing a straightforward, accessible, and useful visual of verified hotel reviews distilled from sites worldwide.

"Skyscanner's hotel search helps consumers search for, compare and book accommodation with ease, displaying unbiased results with the best rates. We've made hotel search simple, with clever features, great imagery, traveller reviews and an uncluttered user experience. We have now enhanced the presentation of traveller reviews with the integration of Trust You Meta-Reviews. The enhanced reviews will now give our users greater depth of information before they make a decision." said Nikhil Gupta, Director of Hotels and Car Hire at Skyscanner.

With the click of a button, travelers are offered an overview of how the hotel ranks overall based on all reviews about the property, as well as how the hotel appeals to different categories of traveler (couples, solo travelers, and so forth). Additionally, essential areas of interest are covered in greater detail, from rooms and amenities to location and dining, and each category has its own rating along with comments from actual travelers.

Benjamin Jost, CEO and Co-Founder of TrustYou, noted, "Meta-ReviewsTM are confidence builders. They make the travel path to purchase more efficient and give travelers a sense of trust in their decisions. Intermediaries, such as Skyscanner benefit when the traveler also extends that trust to the travel search site and becomes a long-term user."

In addition to its Meta-ReviewTM API, TrustYou also provides hotels with comprehensive reputation management tools in which they can measure and influence the exact same data that is displayed on travel sites such as Skyscanner, as well as unlimited post-stay surveys and marketing widgets.

For more information about TrustYou's online reputation management solutions, please contact Margaret Ady at [email protected].

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About TrustYou

TrustYou helps companies win through the power of listening and provides a guest feedback platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to:

  • Create unlimited opportunities to listen and respond to guests' needs.
  • Understand all reviews across the web and make better business decisions.
  • Publish hotel reviews on the website and on Google and allow positive feedback to influence bookings.

TrustYou empowers companies to earn trust, make better decisions, and ultimately, win.

Find more information on TrustYou and our feedback platform on www.trustyou.com.

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Katharina Heitmann
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Phone: +49 89 55 27 35-116
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