Industry Update
External Article27 April 2020

14 Great Restaurant Crisis Communications During COVID-19

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TripAdvisor

As your restaurant is impacted by COVID-19, also known as the coronavirus, it can be difficult to know what to say to your community. Here are a few restaurants doing it right. There's no one way to communicate how your team is responding to a crisis. We've rounded up 14 examples of real restaurants and how they used their social media channels during the COVID-19 crisis to show you how you can best serve your staff, customers, and community.See How 14 Real Restaurants Are Responding to Coronavirus

Let Customers Know How You're Dealing with the Situation

Every country, city, business, and town is dealing with the crisis differently. Use your communication channels to let your customers know what the situation means for you and how they can help.

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