Industry Update
Press Release16 June 2020

MMGY Global Travel Safety Barometer Shows Encouraging News For The Summer Travel Season

Traveler Confidence in Safety Grows as Americans Begin Venturing Farther Away from Home

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KANSAS CITY, MO - MMGY Global has announced the findings from Wave 5 of its Travel Safety Barometer report, a sentiment tracking study that measures American travelers' perceptions of how safe it is to engage in specific travel behaviors on a scale of 0 (Extremely Unsafe) to 100 (Extremely Safe). The latest findings reveal travelers' perceptions of safety are rising across all sectors, from domestic and international travel to lodging, cruising, dining and entertainment, transportation and business travel.

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With all states in the U.S. currently in some phase of reopening and international destinations also reopening, these milestones in COVID recovery appear to be having a positive impact on how travelers feel. Confidence in the safety of domestic travel overall experienced a 10-point jump, scoring just 34 in May and rising to 44 in June. International travel experienced a similar 10-point increase, but its overall score is still relatively low at 32. Transportation is on an upswing, with the Transportation Safety Barometer going from 56 to 60.

Travelers' Confidence in Dining and Entertainment Activities Rises

Travelers reported feeling increasingly safe participating in all of the activities included in the survey, which includes going to a park, dining at a restaurant, and attending sporting events (indoors and outdoors) as well as outdoor festivals. Outdoor activities continue to be considered much safer than indoor experiences, with going to the beach at the top with a safety score of 50.

Lodging Safety Score Steadily Improving

After several weeks of stagnation, travelers' perceptions of lodging safety saw a sharp rise, with the Lodging Safety Barometer increasing from 35 to 44 over the last month. This correlates with most major hotel brands starting to promote stringent new hygiene protocols for the wellness of guests and employees. The safety scores for staying in a hotel or resort and staying in a vacation rental home are neck and neck.

Perceptions of Domestic Air Travel Safety Have Increased 20% Since May

While most respondents still believe traveling by car is the safest form of travel (score of 74), travelers are beginning to report an elevated sense of safety when traveling by other forms of transportation, including domestic air travel and train travel. Respondents ranked the safety of domestic travel at 36 points in Wave 5.

While improved technology, the popularity of video conferencing platforms and the complexities of attending a crowded conference may have corporate travelers reconsidering the need to travel, the increases in business travel metrics in the June results are quite encouraging. Wave 5 detected a 7-point jump amongst travelers who perceive business travel to be safe, going from a score of 29 to 36.

The Travel Safety Barometer survey is conducted monthly among 1,200 U.S. residents who have taken an overnight trip for either business or leisure in the past 12 months. Wave 4 of the survey was conducted May 8, 2020, and Wave 5 was conducted June 9, 2020. The full report is available here on www.mmgyintel.com. For additional COVID-19 related research and insights, visit MMGY Global's COVID-19 resource page: www.mmgyglobal.com/covid-19/.

About MMGY Travel Intelligence

MMGY Travel Intelligence is MMGY Global's industry research and insights brand, offering proprietary data and research including DK Shifflet, MMGY Global's Portrait of American Travelers® and travelhorizonsTM, all of which are designed to power travel industry decision-makers through consumer insights, travel performance data, and audience modeling and segmentation. To learn more about the extensive collection of research, analytics and strategy services, visit mmgyintel.com or email us at [email protected].

About MMGY Global

With more than 38 years of experience, MMGY Global is the world's leading integrated global marketing firm specializing in the travel, hospitality and entertainment industries. With nine operating brands across the world, the award-winning organization maintains a global communications practice in all marketing channels, serving many of the world's premier travel and tourism brands. As a company dedicated to the global travel industry, MMGY Global strives to create a connected, inclusive and peaceful world by promoting travel as a cultural bridge of understanding. For more information, visit www.mmgyglobal.com

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Andrea Holden
MMGY Global
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