What To Consider When Picking A Hotel Safety Button Vendor
Experts Share Insights on Vetting Safety Alert Solutions
When leaders in the hotel industry broadly committed in late 2018 to implementing safety alert buttons for property-level employees, technology leaders across the industry were left with the daunting task of turning that promise into a reality.
Now a two-and-a-half years into that effort, hoteliers have developed some best practices for selecting the best providers of safety button technology, according to experts speaking during a recent Hospitality Financial and Technology Professionals webinar.
During the session titled "Process of Selecting the Right Safety Button Vendor," Bruce Retsky, senior manager of networks and desktops for IHG Hotels & Resorts, said his company began the process by vetting "25 to 30 different vendors" before approving six for use within its brands. He said the most important aspect of any safety button technology — which is primarily intended for use by housekeepers — is location accuracy.
