Westminster’s 3,700 bars, restaurants and pubs, 56 theatres, 21 LGBTQI+ night time venues and world-class retail and cultural offerings are ready to jump back to life. The hotel industry will be playing a vital part in contributing to the safe and successful reopening this summer.

At Whitbread we have thankfully started to see that demand for leisure travel is returning and it is no surprise that we are expecting a busy ‘staycation’ summer this year.

We will certainly be doing everything we can as a domestically focused hotel business to inspire our customers to visit, explore and enjoy central London this summer and it is great to see the Mayor, New West End Company and other central London stakeholders doing the same through the ‘Do London’ campaign.

However it is not just a ‘nicety’ to have people back visiting the West End but an economic necessity. Through recent independent economic forecasting we have estimated that Whitbread’s trading hotels in Westminster collectively bring 397,400 additional leisure and business visitors to Westminster and London per year with a £23.4 million annual expenditure (based on 2019 Occupancy data).

Economic analysis of Whitbread’s six trading hotels in Westminster undertaken by Turley Economics (June 2021)— Photo by Whitbread PLCEconomic analysis of Whitbread’s six trading hotels in Westminster undertaken by Turley Economics (June 2021)— Photo by Whitbread PLC
Economic analysis of Whitbread’s six trading hotels in Westminster undertaken by Turley Economics (June 2021)— Photo by Whitbread PLC

We have six trading hotels in the city, three of which opened in the last five years, and are currently delivering a further three Premier Inn and hub by Premier Inn hotels in the Paddington and Marylebone area of the city.

Hotels are vital in underpinning the intricate network of workers, residents and visitors that support so many hospitality, leisure, cultural and retail businesses across the area.

The first hub by Premier Inn hotel in Soho opened on Berwick St in April 2021— Photo by Whitbread PLCThe first hub by Premier Inn hotel in Soho opened on Berwick St in April 2021— Photo by Whitbread PLC
The first hub by Premier Inn hotel in Soho opened on Berwick St in April 2021— Photo by Whitbread PLC

We believe to further support this there must be several types of hotel accommodation including affordable brands which can be a challenge in high value prime West End locations. Our new hub by Premier Inn hotel at Berwick Street, Soho shows that it is possible and sets a very high standard for what affordable, well-managed hotel accommodation looks like in the heart of the capital.

Over the past 18-months we have seen the what the absence of visitors can do to city centres and the local economy they support.

No-one has a crystal ball, but I am firmly of the view that the lure of Westminster and central London as a global destination remains very strong. Though it may take a little while for confidence and demand to build back to what it was before the pandemic it will return. Exciting times lie ahead.

This blog was written by Jonathan Langdon, Whitbread Acquisition Manager for central London, for the Westminster Property Association newsletter.

About Whitbread PLC 

Whitbread PLC is the owner of Premier Inn and restaurant brands including Beefeater, Brewers Fayre, Table Table, Bar + Block, Whitbread Inns and Cookhouse + Pub.

From booking to bed, Premier Inn is here to help its guests rest easy. Whether it's a choice of 80,000 rooms across 800+ hotels, beds guests won't want to leave, tasty food, flexible rates or friendly team members who genuinely care, these are just some of the reasons Premier Inn is one of the most-loved hotels in the UK and beyond.

Outside of the UK, Whitbread's expansion plans are focused on Germany. It opened its first hotel in Frankfurt in 2016 and has an open and committed pipeline of 73 hotels and over 13,500 rooms in H1 FY22.

Whitbread is committed to being a force for good in the communities in which it operates. It's sustainability programme, "Force for Good' is focused on enabling people to live and work well and is built around three pillars of Opportunity, Community and Responsibility.

Whitbread PLC is listed on the London Stock Exchange and is a constituent of the FTSE.

Roz Golds
Manager
Whitbread PLC