Revinate launches integration with spa reservation system, Book4Time
Revinate CDP gives hoteliers the confidence to make data-driven decisions
Palo Alto, Calif. — Revinate, a global leader in hospitality technology, has launched an integration with Book4Time, a provider of a cloud-based all-in-one management solution for Spa and Wellness businesses in over 100 countries. This integration allows hoteliers to leverage intelligence from guests’ spa reservations to personalize communications and maximize their ancillary revenue.
Book4Time focuses on making every part of the spa reservation process seamless, including booking, yield management, and inventory tracking. Their software emphasizes guest relationships and allows hoteliers to prioritize KPI reporting. And for added security, all hotel data is stored in the cloud with Amazon AWS.
The core of Revinate’s mission has always been to make hotel data accessible, actionable, and easy to collect. That goal remains steadfast throughout the entire guest journey, from pre-booking to post-stay, and on every channel — text, voice, email, or web. Each guest touch point, especially engagement in hotel amenities, yields another opportunity to collect and leverage first-party data to drive revenue and forge stronger guest relationships.
Revinate recently launched its hospitality-specific CDP with data integration across categories — spa, restaurant, golf, and folio.
Revinate’s integration with Book4Time opens up a realm of data and marketing possibilities within the hotel sector. Hoteliers can now get a closer look at their guests’ spa treatment preferences, booking behavior, and more. Immediately, this data becomes actionable and ready to use for targeted marketing campaigns that connect with guests on a deeper level and continue to drive ancillary revenue.
“Partnering with Book4Time makes it easier for hoteliers to foster valuable relationships with their guests through an even greater focus on personalized communication. As they develop guest loyalty, they can drive increased revenue from spa amenities with access to more guest data,” said Dan Hang, President and Chief Operating Officer at Revinate. “Book4Time’s unique spa booking and appointment tracking technology opens the door to understanding guests beyond surface level.”
“Book4Time has excelled at driving ancillary revenue for hoteliers by enabling complete control of the booking process for hotel amenities, but with Revinate, we’re excited that our customers can now take that data one step further in their marketing efforts at all of their properties,” said Sal Capizzi, VP of Marketing at Book4Time.
The integration between Revinate and Book4Time is available now. For more information, please visit https://www.revinate.com/p/book4time/ or https://book4time.com/.
About Book4Time
Book4Time is the leading cloud-based spa and ancillary revenue management software for the world’s top hotels and resorts, used by more Forbes 5-Star resorts than any other vendor. Book4Time manages the end-to-end guest experience for hotels, resorts and clubs in over 100 countries worldwide and is the preferred solution for some of the world’s largest and most prestigious hospitality brands including Marriott, Accor, Hilton, Hyatt and Four Seasons.
About Revinate
Revinate is a direct booking platform that leads the hospitality industry in driving direct revenue and increased profitability.
Our products and our people combine to give hoteliers the superpowers they need to crush their goals. With Revinate, hoteliers shift share away from OTAs and drive tangible results across an individual property or a portfolio. Our industry-leading, AI-powered customer data platform collects, unifies, and synthesizes data to give hoteliers a foundational advantage.
Hoteliers gain critical intelligence — guest lifetime spend, stay preferences, ancillary revenue, and more. With Revinate's Rich Guest Profiles™ data, hoteliers don't need to guess who their most profitable guests are or struggle to drive conversions across email, voice, messaging, and digital channels.
Revinate's direct booking platform and omnichannel communication technology powers 950+ million Rich Guest Profiles across 12,500+ hotels to drive over $17.2 billion in direct revenue.
Sanjana Chappalli
VP of Brand Marketing and Communications
