Industry Update
Opinion Article22 December 2016

Hotel Yearbook: How IoT technology is re-imagining the guest experience

By Suman Pal, Product & Pricing Management Leader at Agilysys

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By 2020, billions of devices will be connected to the Internet of Things (IoT), providing huge improvements in efficiencies and cost savings, writes Suman Pal, Principal Product Manager at Agilysys. In the hospitality landscape, the applications are limitless – especially those that enhance the guest experience.

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How IoT technology is re-imagining the guest experience | By Suman Pal

By 2020, billions of devices will be connected to the Internet of Things (IoT), providing huge improvements in efficiencies and cost savings, writes Suman Pal, Principal Product Manager at Agilysys. In the hospitality landscape, the applications are limitless – especially those that enhance the guest experience.
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Suman Pal

Suman Pal is Principal Product Manager at Agilysys, a leading technology company providing advanced software solutions for property management, analytics, point-of-sale and mobile solutions and services to the hospitality industry. Mr. Pal leads the product strategy for Agilysys rGuest® Stay, the company’s award- winning mobile PMS.

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    About Agilysys

    Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative guest-centric technology solutions for gaming, hotels, resorts and cruise, corporate foodservice management, restaurants, universities, stadia and healthcare. Agilysys offers the most comprehensive software solutions in the industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. Agilysys is known for its leadership in hospitality, its broad product offerings and its customer-centric service. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies. Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visit Agilysys.com.

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