As spa development and wellness momentum continue to thrive, understanding the nuances associated with advancing this new growth is acute to evolving meaningful and successful investment choices. This viewpoint asks panel experts to share why these programs are worthy of investment and how they add value to hospitality experiences. Various challenges related to COVID-19 have accelerated prevalent needs for new operational, and technological changes. Whereas the ripples of 2020 are expected to reverberate for a few years. This viewpoint also shares thoughts on how companies, stakeholders, and developers can enhance existing businesses and make tactical investments for 2021 and beyond.

Jeremy McCarthy
Jeremy McCarthy
Group Director of Spa & Wellness at Mandarin Oriental Hotel Group
Thomas  Klein
Thomas Klein
Former President/COO at Canyon Ranch
Laszlo Puczko
Laszlo Puczko
CEO & Co-Founder of Heath Tourism Worldwide
Mia Mackman
Mia Mackman
Managing Director HVS and Principal Spa and Wellness Consulting
Claudia Roth
Claudia Roth
Founder & Managing Director at Soul Luxury
Claire Way
Claire Way
Managing Director at Spa Strategy