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HN World Panel

Viewpoint

ChatGPT: how to get the most out of your prompt?

With the emergence of AI-powered chatbots such as ChatGPT, hotels and travel companies can offer personalized and efficient customer service. Furthermore, generative AI provides new avenues for creating unique experiences and engaging with guests, w...

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Metaverse and Web3 in Hospitality
Simone Puorto by Simone Puorto
Adam Mogelonsky
Michael Cohen
Salman Halawi
15 views 17 May 2023
ChatGPT: how to get the most out of your prompt?
Viewpoint

Should OTAs and other intermediaries be asking customers for a tip?

Recently, Hopper, an OTA based in Canada, started to ask customers to pay a "tip" to Hopper as part of the booking. The tip is included automatically in the final price on the final payment page before completing the booking. The customer has to swi...

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Digital Marketing in Hospitality
Max Starkov by Max Starkov
Martin Soler
Bartnick
Larry Mogelonsky
12 views 16 May 2023
Should OTAs and other intermediaries be asking customers for a tip?
Viewpoint

What would be the impact of generative AI like ChatGPT on hospitality?

Recently, there have been a lot of buzz and heated discussions about the impact and role of generative AI like ChatGPT in the hospitality industry and travel in general. From bold predictions that ChatGPT will "revolutionize the industry" and "liber...

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Information Technology
Max Starkov by Max Starkov
Adam Mogelonsky
David Berkus
Martin Soler
18 views 26 April 2023
What would be the impact of generative AI like ChatGPT on hospitality?
Viewpoint

Getting Started in the Metaverse: A Guide for Hoteliers to Navigate the Embodied Internet

The idea of a metaverse is quickly becoming a reality, driven by advancements in virtual and augmented reality technology, blockchain, and Web3. However, the metaverse can be a daunting and perplexing place for those unfamiliar with its workings. At...

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Metaverse and Web3 in Hospitality
Simone Puorto by Simone Puorto
Alex Ratto
Adam Mogelonsky
Vincent Somsen
11 views 19 April 2023
Getting Started in the Metaverse: A Guide for Hoteliers to Navigate the Embodied Internet
Viewpoint

Moving the Needle on Sustainability: Cooperation in Hospitality

Hospitality business governance, the need for cooperation and societal and environmental challenges: what are the links?

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Sustainability in Hospitality
Willy Legrand by Willy Legrand
Swantje Lehners
Henri Kuokkanen
Benjamin Lephilibert
19 views 4 April 2023
Moving the Needle on Sustainability: Cooperation in Hospitality
Viewpoint

How to Leverage Blockchain Technology in the Travel and Hospitality Industries?

Blockchain technology is directly connected to the concept of a utopian metaverse, as the ideal vision of embodied internet can only be achieved through decentralization. This is where blockchain technology comes in, providing a secure, transparent,...

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Metaverse and Web3 in Hospitality
Simone Puorto by Simone Puorto
Adam Mogelonsky
Eli Strzelecka
Arul Prakash
13 views 15 March 2023
How to Leverage Blockchain Technology in the Travel and Hospitality Industries?
Viewpoint

The Salmon of Doubt: What Tech Will Revolutionize the Hospitality Industry in 2023?

English author Douglas Adams, famous for The Hitchhiker’s Guide to the Galaxy (and contributing to a Monty Python’s Flying Circus sketch), was a technology enthusiast. In a (very contemporary, even to this day) essay titled "How to Stop Worrying and...

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Information Technology
Simone Puorto by Simone Puorto
Adam Mogelonsky
Jos Schaap
David Berkus
17 views 28 February 2023
The Salmon of Doubt: What Tech Will Revolutionize the Hospitality Industry in 2023?
Viewpoint

Marketing for Generation Alpha: How to Position Your Hotel Brand in the Metaverse?

Generation Alpha, also known as the "digital natives," is the first generation to be born and raised in a fully phygital world. This poses a challenge for marketers especially in our industry, as traditional advertising methods may not be as effecti...

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Metaverse and Web3 in Hospitality
Simone Puorto by Simone Puorto
Adam Mogelonsky
Eli Strzelecka
Michael Cohen
11 views 15 February 2023
Marketing for Generation Alpha: How to Position Your Hotel Brand in the Metaverse?
Viewpoint

What are hotel marketers’ Top Digital Marketing Resolutions to ensure success in 2023?

The post-pandemic travel demand, fueled by sheer lockdown-induced restlessness, accumulated consumer savings to the tune of trillions of dollars plus government handouts, has been fueling the 2022 travel rush.

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Digital Marketing in Hospitality
Max Starkov by Max Starkov
Frederic Gonzalo
Ryan Haynes
Erik Muñoz
10 views 14 February 2023
What are hotel marketers’ Top Digital Marketing Resolutions to ensure success in 2023?
Viewpoint

Happy New Year! Top revenue leaders’ prophecies and resolutions for 2023.

Throughout 2022 The Revenue Optimization panel addressed a number of interesting topics including emerging decision making technologies, moving beyond RevPAR to focus on profitability, driving ancillary revenue, the evolving role of the Revenue Mana...

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Revenue Optimization
Scott Dahl by Scott Dahl
Jos Schaap
Pablo Torres
Ira Vouk
16 views 10 February 2023
Happy New Year! Top revenue leaders’ prophecies and resolutions for 2023.
Viewpoint

Should hoteliers allow group bookings via the OTAs?

The OTAs have been trying to enter the leisure group booking market for decades now. Traditionally, hoteliers have been reluctant to allow the OTAs to enter the lucrative group market, limiting their OTA exposure to the transient leisure and unmanag...

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Revenue Optimization
Silvia Cantarella by Silvia Cantarella
Jos Schaap
Timothy R. Wiersma
Ira Vouk
13 views 2 February 2023
Should hoteliers allow group bookings via the OTAs?
Viewpoint

Exploring the Practical Business Applications of the Metaverse. What do hotels need to know?

During the first three episodes of Polybius, Hospitality Net’s metaverse series focused on travel and hospitality, we discussed the basics (if you missed them, you can rewatch them here: https://www.hospitalitynet.org/polybius/).

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Metaverse and Web3 in Hospitality
Simone Puorto by Simone Puorto
Brian Vertone
Michael Cohen
Luca De Giglio
15 views 17 January 2023
Exploring the Practical Business Applications of the Metaverse. What do hotels need to know?
Viewpoint

From "Avatar" to "Wallet": the definitive metaverse glossary for dummies

If companies want to get into the metaverse business, they first must master the "metaverse lingo." It’s easy to get lost in translation, with dozens of brand-new mysterious acronyms (NFT, DAO, DeFi...) and business neologisms (mining, minting, drop...

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Metaverse and Web3 in Hospitality
Simone Puorto by Simone Puorto
Adam Mogelonsky
Eli Strzelecka
Arul Prakash
18 views 19 December 2022
From "Avatar" to "Wallet": the definitive metaverse glossary for dummies
Viewpoint

A hotel pass for unlimited stays?

Frontier Airlines, a budget airline based out of Denver, Colorado, announced an "all you can fly" promotion that offers pass holders unlimited domestic flights, including to Puerto Rico.

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Digital Marketing in Hospitality
Max Starkov by Max Starkov
Larry Mogelonsky
Erik Muñoz
Charlie Osmond
11 views 7 December 2022
A hotel pass for unlimited stays?
Viewpoint

Is the fine line between data driven decision making and analysis paralysis unavoidable?

As most of us have already heard, 90% of the world’s data was created in the last ten years, and the amount of data created grows at a faster rate every year. The hotel industry is far from immune, with the various sources of business intelligence a...

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Revenue Optimization
Scott Dahl by Scott Dahl
Ira Vouk
Raul Moronta
Bartnick
13 views 30 November 2022
Is the fine line between data driven decision making and analysis paralysis unavoidable?
HN World Panel HN World Panel

The HN World Panel is a thought-leadership platform where hospitality-industry leaders share insights, views, ideas and reactions on important issues and events currently affecting the hospitality business. Each panel is made up of a select group of experts, and industry leaders who, by invitation, contribute succinct commentary on viewpoints which are suggested by panel-champs.

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