HN World Panel

Should hoteliers allow group bookings via the OTAs?

The OTAs have been trying to enter the leisure group booking market for decades now. Traditionally, hoteliers have been reluctant to allow the OTAs to enter the lucrative group market, limiting their OTA exposure to the transient leisure and unmanag...

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Revenue Optimization

Should hoteliers allow group bookings via the OTAs?

Exploring the Practical Business Applications of the Metaverse. What do hotels need to know?

During the first three episodes of Polybius, Hospitality Net’s metaverse series focused on travel and hospitality, we discussed the basics (if you missed them, you can rewatch them here: https://www.hospitalitynet.org/polybius/).

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Metaverse and Web3 in Hospitality

Exploring the Practical Business Applications of the Metaverse. What do hotels need to know?

From "Avatar" to "Wallet": the definitive metaverse glossary for dummies

If companies want to get into the metaverse business, they first must master the "metaverse lingo." It’s easy to get lost in translation, with dozens of brand-new mysterious acronyms (NFT, DAO, DeFi...) and business neologisms (mining, minting, drop...

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Metaverse and Web3 in Hospitality

A hotel pass for unlimited stays?

Frontier Airlines, a budget airline based out of Denver, Colorado, announced an "all you can fly" promotion that offers pass holders unlimited domestic flights, including to Puerto Rico.

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Digital Marketing in Hospitality

A hotel pass for unlimited stays?

Is the fine line between data driven decision making and analysis paralysis unavoidable?

As most of us have already heard, 90% of the world’s data was created in the last ten years, and the amount of data created grows at a faster rate every year. The hotel industry is far from immune, with the various sources of business intelligence a...

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Revenue Optimization

Is the fine line between data driven decision making and analysis paralysis unavoidable?

Hotels and the Perfect Storm: Dealing with the global polycrisis

Risks affecting the hospitality industry are not only related to inflation, war, and geopolitics. Science has proven that climate-related risks and biodiversity loss are a threat to the fabric of society. The convergence of global systemic risks has...

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Sustainability in Hospitality

Hotels and the Perfect Storm: Dealing with the global polycrisis

An open metaverse for an open, decentralized industry. A necessity or a want?

According to the World Economic Forum, a working metaverse has three key components: presence, interoperability, and standardization.

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Metaverse and Web3 in Hospitality

An open metaverse for an open, decentralized industry. A necessity or a want?

Revenue management & customer satisfaction: friends, foes, somewhere in between?

In the early stages of Revenue Management, cranking up rates when the hotel was on a clear path to selling out was about all it took to be a successful Revenue Manager. But as digital transformation has taken hold in hotels, the role, and the defini...

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Revenue Optimization

Revenue management & customer satisfaction: friends, foes, somewhere in between?

Are we entering the "Ancillary Revenue Revolution" in the Hospitality Industry?

To "four airlines," CarTrawler chief commercial officer Aileen McCormack said, ancillary revenue is already the "predominant revenue source." She calls this phenomenon the "ancillary revenue revolution." However, in our industry, up/cross-selling se...

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Information Technology

Are we entering the "Ancillary Revenue Revolution" in the Hospitality Industry?

Introduction to the Metaverse: from sci-fi to a 5-trillion-dollar industry

A recent report by McKinsey indicates that the metaverse’s economic potential could be up to five trillion dollars by 2030. However, while most people think the metaverse concept only started with Zuckerberg’s rebrand, innovators and visionaries hav...

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Metaverse and Web3 in Hospitality

Introduction to the Metaverse: from sci-fi to a 5-trillion-dollar industry

Evolving from managing revenue to maximizing profit... How do you measure it?

For as long as most hoteliers can remember, RevPAR has widely been accepted as the most critical hotel performance KPI. Taking both occupancy and average rate into consideration, RevPAR indicates how successful the hotel has been filling its perisha...

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Revenue Optimization

Evolving from managing revenue to maximizing profit... How do you measure it?

Calculating Flow Thru - What’s the Correct Formula?

Flow thru is a concept, how much of the additional revenue generated from one period to another is kept as profit? Performing flow thru or as some call it retention calculations can be confusing. Especially when one or both of the numbers is a negat...

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Hospitality Financial Leadership

Calculating Flow Thru - What’s the Correct Formula?

Beyond Hospitality: Should Individuals have a Personal Carbon Allowance?

There is a large global inequality in carbon emissions. Per capita emissions range from less than 1 metric tonne to more than 35 tonnes1 of CO2e with a global average of roughly 4.5 tonnes per capita2. Aligning the global community to the Paris Agre...

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Sustainability in Hospitality

Beyond Hospitality: Should Individuals have a Personal Carbon Allowance?

To automate, or not to automate? The Hospitality Industry’s soliloquy.

Hospitality has been historically sluggish in automation adoption, mainly due to prejudice towards a notion that has always been (wrongly) considered the "human touch" antithesis. However, according to CVENT, over 56% of hospitality professionals an...

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Information Technology

To automate, or not to automate? The Hospitality Industry’s soliloquy.

Will hoteliers start investing adequately in technology in 2023?

The hotel budgeting season for 2023 has begun in earnest and a very important question is whether hoteliers will budget adequately for technology in their 2023 budgets.

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Information Technology

Will hoteliers start investing adequately in technology in 2023?

HN World Panel

The HN World Panel is a thought-leadership platform where hospitality-industry leaders share insights, views, ideas and reactions on important issues and events currently affecting the hospitality business. Each panel is made up of a select group of experts, and industry leaders who, by invitation, contribute succinct commentary on viewpoints which are suggested by panel-champs.