HN World Panel

Evolving from managing revenue to maximizing profit... How do you measure it?

For as long as most hoteliers can remember, RevPAR has widely been accepted as the most critical hotel performance KPI. Taking both occupancy and average rate into consideration, RevPAR indicates how successful the hotel has been filling its perisha...

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Revenue Optimization

Evolving from managing revenue to maximizing profit... How do you measure it?

Calculating Flow Thru - What’s the Correct Formula?

Flow thru is a concept, how much of the additional revenue generated from one period to another is kept as profit? Performing flow thru or as some call it retention calculations can be confusing. Especially when one or both of the numbers is a negat...

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Hospitality Financial Leadership

Calculating Flow Thru - What’s the Correct Formula?

Beyond Hospitality: Should Individuals have a Personal Carbon Allowance?

There is a large global inequality in carbon emissions. Per capita emissions range from less than 1 metric tonne to more than 35 tonnes1 of CO2e with a global average of roughly 4.5 tonnes per capita2. Aligning the global community to the Paris Agre...

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Sustainability in Hospitality

Beyond Hospitality: Should Individuals have a Personal Carbon Allowance?

To automate, or not to automate? The Hospitality Industry’s soliloquy.

Hospitality has been historically sluggish in automation adoption, mainly due to prejudice towards a notion that has always been (wrongly) considered the "human touch" antithesis. However, according to CVENT, over 56% of hospitality professionals an...

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Information Technology

To automate, or not to automate? The Hospitality Industry’s soliloquy.

Will hoteliers start investing adequately in technology in 2023?

The hotel budgeting season for 2023 has begun in earnest and a very important question is whether hoteliers will budget adequately for technology in their 2023 budgets.

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Information Technology

Will hoteliers start investing adequately in technology in 2023?

How to build your pricing strategy in today’s reality?

Though there has been continual evolution over the last two decades in the way hoteliers monetize the power of data to make pricing and strategy decisions, one constant remained: The dependence on historical data. Then along came COVID-19 and its im...

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Revenue Optimization

How to build your pricing strategy in today’s reality?

Is monetization of hotel guest and loyalty membership data a good or bad thing?

Recently Marriott launched the hospitality industry's first global omnichannel media network, the Marriott Media Network, which will enable advertisers to deliver "curated experiences" to millions of Marriott loyalty members.

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Digital Marketing in Hospitality

Is monetization of hotel guest and loyalty membership data a good or bad thing?

What is the Right Hotel Leadership Structure Post Covid?

We all know the twisted story of Covid and what it has done to the face of a hotel management team. With a possible 2022 return to business as never before the question everyone wants answered is what will the hotel executive and leadership team loo...

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Hospitality Financial Leadership

What is the Right Hotel Leadership Structure Post Covid?

Is Expedia’s new technology platform going to help or hurt hoteliers?

At the recent Expedia Group's Explore Partner Event, the OTA introduced a new technology platform called 'Open World'. The platform is designed for partners to leverage and configure products and services and contains an entire e-commerce suite, wit...

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Digital Marketing in Hospitality

Is Expedia’s new technology platform going to help or hurt hoteliers?

Circularity: The sustainable hospitality frontier?

In a finite world, striking a balance between the use of resources and ensuring that basic social standards are met is the crux of development. In business, the same applies: how do we navigate the murky waters of growth without depleting everything...

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Sustainability in Hospitality

Circularity: The sustainable hospitality frontier?

Plug-and-play in hotel tech stack: techno-mirage or the only possible future?

According to a recent study, the typical hotel uses at least ten different hospitality software systems to operate. Therefore, in this scenario, it is crucial that they interact seamlessly with each other. Unfortunately, this is not always the case,...

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Information Technology

Plug-and-play in hotel tech stack: techno-mirage or the only possible future?

Driving direct bookings: Key priorities for your website

Undervalued and unloved, the brand websites of many hotel companies need more than a bit of care and attention. With travel finally taking off, what should hoteliers focus on to improve their direct websites in order to ensure they receive their fai...

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Digital Marketing in Hospitality

Driving direct bookings: Key priorities for your website

Should hotels look to diversify their income streams now?

Expedia Group CEO Peter Kern believes that 2023 will be the year that we stop predicting a travel recovery and actually start enjoying it. In an interview with Bloomberg, he said further: "Summer 2022 will be the busiest travel season ever." But aft...

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Revenue Optimization

Should hotels look to diversify their income streams now?

Is the new crop of OTAs a threat or an opportunity for hoteliers?

Uber became the latest player to enter the OTA space in its pursuit of the "seamless journey" with plans, which they just announced, to add flights, trains and hotels to its app, for the time being in the United Kingdom. This latest attempt to creat...

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Digital Marketing in Hospitality

Is the new crop of OTAs a threat or an opportunity for hoteliers?

Should GOPPAR be the New REVPAR?

It seems our industry is or at least it was prior to Covid addicted to REVPAR. But we all know that measuring REVPAR is only an indication of room revenue performance and has absolutely nothing to do with profit. With ever increasing reporting tools...

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Hospitality Financial Leadership

Should GOPPAR be the New REVPAR?

HN World Panel

The HN World Panel is a thought-leadership platform where hospitality-industry leaders share insights, views, ideas and reactions on important issues and events currently affecting the hospitality business. Each panel is made up of a select group of experts, and industry leaders who, by invitation, contribute succinct commentary on viewpoints which are suggested by panel-champs.