The world of hotel upselling is changing rapidly and as we get back to normal, guests will be looking to pamper themselves with early arrivals, late checkouts, and room upgrades, but that is not all. What will the next phase include? Is attribute selling really going to take hold in our industry? We sit down to chat with Jos Schaap, CEO and CO-Founder of Roomdex. The newest player in the upsell space. We will discussion his vision for the hotel industry, the implementation of automation and how hoteliers can expect an extremely quick ROI.
Introduction (Alan and Jos)
How has COVID affected the Roomdex and the hotel industry? (Jos)
What are Hoteliers looking or in today"s technology offerings? (Jos)
How to leverage automation when it comes to upselling. (Jos)
How did Roomdex focus its R&D budget during COVID? (Jos)
Attribute Based Selling (Jos)
The Entrepreneurial Mindset (Jos)
An ROI in 24 hours to 2-3 Days! (Jos)
About ROOMDEX, INC
Closing Remarks (Alan and Jos)
ROOMDEX's hotel upsell software, "Upgrade Optimizer," automates, monetizes, and ultimately simplifies the hotel room upgrade process by putting the power of choice in the hotel guest"s hands. Automation is the cornerstone of our pioneering hotel optimization platform. ROOMDEX uses hotel reservation, guest data and its proprietary persona and price algorithms to deliver personalized digital offers, greatly enhancing the guest experience. The hotel upsell tool relieves hoteliers of the labor time required by other upselling solutions while delivering high margin revenue and a substantial ROI.
The company was founded by Jos Schaap, Pierre Boettner and Denis Bajet, three industry veterans (Ex. MICROS-OPERA (now Oracle Hospitality), StayNTouch, Shiji and Nor1) who together bring over 90 years of hotel software innovation experience in PMS, integrations, revenue management, BI, mobile, self-service and upgrade optimization software. Since founding in spring of 2020, ROOMDEX has signed on more than 75 hotels with 6,500 rooms across the U.S., U.K. and Europe.
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