Lately, there have been a lot headlines that traditional Search Engine Optimization (SEO) is dead due to the rise of AI Search via the generative AI platforms ChatGPT, Claude, Perplexity, etc.

Some experts herald the end of Google's monopoly on search and claim that traditional SEO practices are obsolete.

Others believe that SEO based on best practices is required not only for increased revenues from the direct online channel, but to ensure good positioning of the hotel website in AI search results as well.

The question is, is traditional SEO dead and what does it take for hotel marketers to win in AI search?

Peter O’Connor
Peter O’Connor
Professor of Strategy at University of South Australia Business School

Currently this question is difficult to answer as no one yet really understands how to optimise for AI. While this optimisation process may be called something other than SEO, it's likely to follow similar principles in terms of creating highly focused, compelling content that addresses the sentiment of consumer queries to feature prominently in AI generated responses. As always, the rules of the advertising, promotion, and distribution games are continuing to evolve, with each step necessitating more, rather than less resources. Leveraging AI Search will follow this natural progressing, compelling companies that want to feature to engage heavily with this SEO-like process to drive direct traffic in the future.

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