Opinion Articles

How AI Will Transform Hotel Managers into Strategic Leaders

I’ve spent years watching hotel managers juggle operations like circus performers. Emails at midnight, last-minute cancellations, staff shortages, unexpected group bookings, fluctuating ADRs, you name it.

To create real value, think like a guest.

Let’s talk about revenue management.

How hotels can beat the front desk queue problem

If you’ve ever stood in line at a hotel reception, you know how quickly excitement can turn into frustration. Guests arrive with bags, families and expectations – but a slow-moving queue at check-in is often the first impression they get.

No, Booking Won’t Be the Plumbing for OpenAI’s Agents

The hype cycle on AI agents keeps going. The Financial Times tells us that the “rise of AI shopping agents” is set to transform e-commerce.

Europe’s underappreciated superpower

While Europe’s policymakers and opinion leaders obsess over semiconductors and clean tech, another economic engine is humming along with far less fanfare – and far greater local impact.

Today's News

Resorts World Las Vegas’ Award Winning Contactless Checkin & Mobile Room Key Implementation

I’ve spent my career designing, deploying, and operating integrated resorts. Based in Draper, I advise companies including Unifi Labs, Cypher, Teem, and K4, and I founded mybluprint.com.

Recovering Lost Revenue: A Hotel Operator’s Guide to Financial Reconciliation

Revenue leakage is one of the most overlooked challenges in hospitality finance. Overpaid OTA commissions, mismatched credit card transactions and chargebacks often go unnoticed, and drain profits every day.

LTI announces the World’s Best Luxury Hotel Brands 2025

Welcome to our annual report on the World’s Best Luxury Hotel Brands. This is not just another ranking: over the past year, LTI - Luxury Travel Intelligence - has employed a meticulously defined assessment process, throughout which our rigorous algorithm evaluates the performance and values of luxury hotel brands.

AHLA Foundation Names Marriott CFO and EVP, Development Leeny Oberg As 2025 Peggy Berg Castell Award Recipient

AHLA Foundation, the charitable arm of the American Hotel & Lodging Association (AHLA), today announced that Marriott International Chief Financial Officer and Executive Vice President, Development Leeny Oberg will receive the Peggy Berg Castell Award for her extensive efforts to elevate and advance women in the hospitality industry.

Nominations Open for HSMAI 2025 Top 25 Extraordinary Minds in Sales, Marketing, Revenue Optimization, and Distribution

Hospitality Sales and Marketing Association International (HSMAI) is now accepting nominations for the Top 25 Extraordinary Minds in hospitality sales, marketing, revenue optimization, and distribution.

Study: H-2B Visa Program supports U.S. workforce, positively impacts domestic salaries and jobs

The H2B Workforce Coalition, an effort aimed at protecting American workers through a stable and reliable seasonal workforce, today released a comprehensive economic analysis that explores the impacts and realities of the H-2B Visa Program.

Kathleen Hollis Appointed Chief Growth Officer at First Hospitality in Chicago - IL, USA

Steve Sickel Appointed Chief Executive Officer (CEO) at IHG Owners Association in Atlanta - GA, USA

Kelly McGuire Appointed Chief Commercial Officer (CCO) at Kasa Living, Inc. in San Francisco - CA, USA

IHG announces first Regent resort in Japan

107-Key Aloft Istanbul Karaköy Opens

Dover Marina Hotel & Spa Joins Tapestry Collection by Hilton Following Multi‑Million‑Pound Transformation

Featured Event

GBTA LATAM Conference 2025 – Mexico City

For over 15 years, the GBTA LATAM Conference in Mexico City has been the key meeting point for creating business opportunities, sharing knowledge, and inspiring top leaders in the corporate travel community.This event remains the most important in the corporate travel and meetings industry in the region.

Today's Supplier News

Final Day Spotlight: GCSTIMES Inspires Hotels with Sustainable Stays

RMS joins as a pioneering partner to integrate with SiteMinder’s Smart Platform

Fairmas Appoints Chiara Gianformaggio to Drive Growth in the Italian Hospitality Market

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