Direct Booking Mastery Certification

Guest segmentation in 2025: Moving beyond broad-brush marketing with AI

Anna is planning a business trip to Tokyo. Eager to get the best recs for the city, she whips out her smartphone and finds a hotel touting everything she wants.

Opinion Articles

How AI is Transforming Hotel Operations

Artificial intelligence is already transforming the way our industry operates, and its impact is only going to accelerate. The way travelers discover, evaluate, and book hotels is being rewritten in real time, and operators like us need to adapt quickly to stay relevant.

Research Questions Regarding AI in HRM: Preparing for an AI-Powered Workplace

In a series of discussions about artificial intelligence (AI) in human resource management (HRM), we explored how AI has transformed the traditional HR functions and how HR professionals can remain irreplaceable in the age of AI.

10 Ways Automation Can Transform Your Hotel

What’s the biggest challenge you face running a hotel today? Rising guest expectations, fewer staff, or the constant race against time?

Today's News

Market Penetration Index: Using MPI for hotel benchmarking

A busy hotelier has just wrapped up their best August ever - traditionally it has always been a strong month, but this year it’s been non-stop action.

U.S. Hotels State of the Union September 2025 Edition

GDP growth remains below the long-term avg, and inflation remains sticky. CBRE raised its 2025 GDP forecast to 1.6% from 1.3%.

Deloitte: Corporate Travel Forecast a Mixed Bag Amid Complex Conditions

The corporate travel market is growing moderately, but complexity abounds. Though budgets may be increasing, so are costs.

HVS Asia Pacific Hospitality Newsletter - Week Ending 19 September 2025

Star Asia Investment Corporation (“SAR”), a Japan-based Real Estate Investment Trust (“REIT”) managed by Star Asia Investment Management Co., Ltd.

Accor embraces “Il Bel Paese” with a gorgeous new array of Italian luxury, lifestyle, and collection hotels

Accor is proud to announce a series of new hotel developments now underway across Italy, sitting across several of the Group’s world-leading luxury hospitality brands: Raffles, Sofitel and Emblems Collection.

Radisson Individuals brand celebrates 100th property milestone and now offers even more opportunities for guests and owners

Radisson Hotel Group announces the expansion of its Radisson Individuals brand, driven by the brand’s exceptional growth to over 100 hotels in operation and under development since its launch in 2020.

James Wrenn Appointed Partner - Head of Hotel & Leisure Capital Markets, MEA at Knight Frank in London , United Kingdom

Bill Stadler Appointed Chief Investment Officer at Dreamscape Hospitality in McKinney - TX, USA

Nino Rosenlund Appointed Multi-Property Manager at Leonardo Hotels Hanover and Wolfsburg, Germany

IHCL Announces the Opening of Gateway Ahmedabad on Sindhu Bhavan Road

Mandarin Oriental to Open Its First Golf Resort With Branded Residences in Dubai

IHG Hotels & Resorts to Grow Luxury & Lifestyle Portfolio in Egypt with Hotel Indigo New Cairo

Today's Supplier News

The Three Rs of Hotel Distribution: Retain. Reclaim. Reinforce.

Sustainability at Your Fingertips: GCSTIMES Eco Pens for the Hospitality Industry

Actabl Appoints Joseph Benjamin as Chief Technology Officer

Lore Group Now Offers Web-Provisioned Room Keys in Apple Wallet on iPhone and Apple Watch

GenoHotels modernizes with Shiji Daylight PMS, bringing cloud innovation to business and conference hospitality

Brown Hotels Adopts IDeaS G3 RMS to Drive Smarter Revenue Decisions

Luxury Hospitality Group MJ Holidays relies on Influence Society for International Brand Expansion

Lighthouse launches Smart Distribution to automate pricing and channel management for independent hotels

Inn-Flow Expands Executive Team to Drive Next Phase of Growth in Hotel Finance and Operations

Apaleo becomes first property management platform to launch MCP server, bridging AI agents with hotel systems

Mews to modernize operations and transform the guest experience across Ash Hotels’ growing portfolio

SuitePad Opens US Office and Signs 10 Hotels Ahead of Expansion

Cloudbeds unveils advanced revenue intelligence and guest marketing capabilities powered by Signals AI foundation model

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